[Quality management in anaesthesia practice: chance and challenge].
Quality of care and costs are getting closer together. Whereas costs and quality management did not play a substantial role 30 years ago, the consumption of resources nowadays is part of the outcome of quality of care. The definition of quality must be seen in the dimensions of structure, process and result. Resulting from newly developed clinical practice, guidelines are planned as instruments for cost containment in near future. Those guidelines may end up in a quality management system. The most wellknown european basic of such a quality management system are the DIN EN ISO 9000 f and the EFQM. The ISO 9001 and the European Quality Award became the most common base of evaluation for certification of quality management systems in Organisations European wide. Whereas the ISO 9001 does not give any information about the real achieved quality, the European Quality Award reflects the process. Guidelines are necessary to prove the cost effectiveness of measures of quality control and quality assurance since too much quality control and assurance may result in increased overall consumption of resources, leading to a reduction in the quality of care when ensuring that the overall budget is covered.
Bähr
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Institut für Anästhesiologie und Operative Intensivmedizin, Universitätsklinikum Mannheim, Fakultät für Klinische Medizin der Universität Heidelberg.
van Ackern
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D000758:Anesthesia / Q000592:standards*; D006801:Humans; D011785:Quality Assurance, Health Care / Q000458:organization & administration*