title: Quality assurance programme in haematology at a teaching hospital in the eastern region of Nepal.
abstract: Quality assurance in haematology laboratory is intended to ensure the reliability of the laboratory tests. A quality assurance programme has two main aspects, namely, internal quality control and external quality assessment. A two year experience of quality assurance in haematology laboratory at B.P. Koirala Institute of Health Sciences, Nepal, is presented here. As a part of internal quality control, test results in the laboratory were scrutinized before release on a daily basis. Inconsistent result were checked for the given values with control material. In addition, the laboratory is a participant of the 'External Haematology Quality Assurance Programme' conducted by WHO regional reference centre at AIIMS, New Delhi, India. Variations related to errors in manual and autopipetting, calibration and inter-observer differences have been noted from time to time and rectified. The programme has helped us to deliver quality service in haematology laboratory at BPKIHS.
authors.affiliation: Department of Pathology, B.P. Koirala Institute of Health Sciences Dharan, Nepal.
authors.forename: S P
authors.initials: SP
authors.lastname: Sah
authors.forename: G A
authors.initials: GA
authors.lastname: Raj
authors.forename: M B
authors.initials: MB
authors.lastname: Prakash
mesh_terms: D006405:Hematology / Q000592:standards*; D006784:Hospitals, Teaching / Q000592:standards*; D007755:Laboratories, Hospital / Q000592:standards; D009390:Nepal; D011785:Quality Assurance, Health Care