title: An assessment and intervention strategy for managing staff needs during change.
abstract: Currently, change is rampant in healthcare. Amid the economic pressures of managed care, nursing leaders find themselves pouring over financial spread-sheets and crunching numbers at the expense of staff interaction. While staff members feel overwhelmed by the whirlwind of change around them, nursing leaders struggle to balance staff needs with countless other responsibilities. The assessment and intervention strategy presented provides nursing leaders with a straightforward and efficient means of identifying and addressing issues that affect staff productivity, retention, and satisfaction.
authors.affiliation: University of Pennsylvania Health System, Health System Information Services Division, Philadelphia, USA. Sandra_Jost@uphs.upenn.edu
authors.forename: S G
authors.initials: SG
authors.lastname: Jost
mesh_terms: D006801:Humans; D016294:Models, Nursing; D017146:Models, Organizational; D009718:Nurse Administrators; D009741:Nursing Staff, Hospital / Q000458:organization & administration* / Q000523:psychology; D010557:Personnel Administration, Hospital / Q000379:methods*; D013647:Task Performance and Analysis