title: The use of electronic mail in biomedical communication.
abstract: OBJECTIVE
  To determine whether there are statistically significant differences in the content of electronic mail (e-mail) and conventional mail sent to authors of papers published in medical journals.
  
  
  METHODS
  Prospective study by postal questionnaire. Over two one-month periods, corresponding authors of papers published in medical journals were asked to record details of the correspondence prompted by their publications.
  
  
  METHODS
  Conventional and e-mail correspondence received. Reprint requests. Content of correspondence. Quality of correspondence.
  
  
  RESULTS
  Eighty-two of 96 authors replied. Fifty received e-mail (mean, 5.7+/-8.8 e-mails per author) and 72 received conventional mail (15.5+/-32.8 letters per author) (p < 0.05). Seventy percent of e-mails and only 53% of correspondence sent by conventional mail (p < 0.05) referred to the content of the paper.
  
  
  CONCLUSIONS
  Publication in general medical journals stimulates more conventional than electronic mail. However, the content of e-mail may be of greater scientific relevance. Electronic mail can be encouraged without fear of diminishing the quality of the communications received.
authors.affiliation: Department of Medicine, University of Liverpool, University Hospital Aintree, United Kingdom. rcostell@liv.ac.uk
authors.forename: R
authors.initials: R
authors.lastname: Costello
authors.forename: A
authors.initials: A
authors.lastname: Shaw
authors.forename: R
authors.initials: R
authors.lastname: Cheetham
authors.forename: R J
authors.initials: RJ
authors.lastname: Moots
mesh_terms: D001319:Authorship; D003195:Computer Communication Networks; D015709:Correspondence as Topic; D010506:Periodicals as Topic; D011177:Postal Service; D011446:Prospective Studies; D011795:Surveys and Questionnaires