title: Healthcare professionals must learn to say sorry.
authors.forename: H
authors.initials: H
authors.lastname: Scott
mesh_terms: D001291:Attitude of Health Personnel; D001294:Attitude to Health; D003142:Communication; D005190:Family / Q000523:psychology*; D006801:Humans; D011368:Professional-Family Relations; D011641:Public Relations; D013222:State Medicine / Q000592:standards*