title: Doctors write on patients' eye view of quality. Do patients want first class or economy services?
authors.forename: S
authors.initials: S
authors.lastname: Hayes
mesh_terms: D001294:Attitude to Health; D006801:Humans; D009520:New Zealand; D017060:Patient Satisfaction; D011787:Quality of Health Care; D013222:State Medicine / Q000592:standards; D006113:United Kingdom