An analysis of catering options within NHS acute hospitals.
Reforms of the NHS's healthcare structure have placed additional pressure on all aspects of hospital management. Evaluation of the effects of these reforms is difficult without more information on current conditions. Hospital catering in acute care trusts has little contemporary background research available. With this in mind, a survey of all the acute care NHS trusts within the eight regions in England was undertaken to investigate the hospital meal service process. A mailed questionnaire asked for the meal production system, food service method and food delivery personnel used by each trust, and a copy of a weekly menu. Results, from an 80.7 per cent response rate, indicate that most trusts use batch cooking to prepare their meals, and plated meal service to deliver the food to the wards. Almost 75 per cent of the trusts use nurses, at least in part, to serve food. English foodstuffs dominate the menus. Most of the trusts have moved towards meeting the goals set by the Patients' Charter and other NHS recommendations.
Hwang
J L
JL
School of Management Studies for the Service Sector, University of Surrey, Guildford, UK.
Desombre
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Eves
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Kipps
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D003296:Cooking / Q000379:methods / Q000706:statistics & numerical data; D004032:Diet; D005511:Food Handling / Q000379:methods / Q000706:statistics & numerical data; D005521:Food Service, Hospital / Q000458:organization & administration* / Q000706:statistics & numerical data*; D018166:Health Care Reform; D019538:Health Care Surveys; D006750:Hospital Distribution Systems / Q000458:organization & administration / Q000706:statistics & numerical data; D006779:Hospitals, Public / Q000458:organization & administration* / Q000706:statistics & numerical data; D006801:Humans; D008612:Menu Planning; D009741:Nursing Staff, Hospital / Q000706:statistics & numerical data; D017060:Patient Satisfaction; D013222:State Medicine / Q000458:organization & administration*; D011795:Surveys and Questionnaires; D006113:United Kingdom