Outcomes: what's all the fuss about?
Rehabilitation programs in a wide variety of settings must be able to use information to respond to internal and external demands for positive outcomes. Providers need information to plan and manage outcomes, oversee resource utilization, monitor efficiency and effectiveness, and communicate to stakeholders. Outcomes are useful for consumers (the person served, the community), stakeholders (those who have an interest in the rehabilitation program or services), referrers, and payers. Data must be gathered and analyzed in order to measure and manage outcomes. The information gathered should reflect the values and mission of the organization and meet the needs of all stakeholders. Analyzed information should be used to improve performance in identified areas. Information that accurately reflects the performance of the organization and its rehabilitation programs is also essential. Information about rehabilitation program outcomes data should be at a level that the target audience understands. These concepts are essential if rehabilitation programs are to ensure a successful, viable future. The rehabilitation nurse has the knowledge and expertise not only to assist with data collection, but also to participate in the analysis and evaluation of the outcomes data. Implementing practice changes to promote quality care and positive outcomes for our rehabilitation patients is an essential element of the role of the rehabilitation nurse. By understanding the importance of monitoring outcomes, the rehabilitation nurse acts as an invaluable team member who is instrumental in facilitating change to promote the best possible outcome for the patient.
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Hospital for Special Care, New Britain, CT 06053, USA.
D003625:Data Collection; D003627:Data Interpretation, Statistical; D006801:Humans; D017063:Outcome Assessment, Health Care / Q000458:organization & administration*; D012047:Rehabilitation Centers / Q000592:standards*; D019145:Rehabilitation Nursing / Q000592:standards*; D012107:Research Design; D012866:Skilled Nursing Facilities / Q000592:standards*