Trials and tribulations of year one: initiating cross-continuum care management in a community-based hospital.
To prepare to enter the Last Great Race, the Iditarod, you need a great team with experience, dedication, training, sponsorship, and the ability to work towards the desired goal. Planning a cross-continuum care management system is equally challenging. In this article, we present a real-life example of how a community-based hospital system has begun to integrate existing case management and care coordination efforts into a unified approach to care management. This scenario challenges organizations developing, refining, and evaluating care management efforts to think about what is being done, how, and why.
Edson
J W
JW
Good Samaritan Community Healthcare, Puyallup, Washington, USA.
Hyland-Hill
B M
BM
Kronlund
S
S
D019090:Case Management; D003266:Continuity of Patient Care; D006764:Hospitals, Community / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D017146:Models, Organizational; D010865:Pilot Projects; D011785:Quality Assurance, Health Care; D017749:Total Quality Management; D014861:Washington