title: Performance management--the balanced scorecard: a framework for managing complex and rapid change.
authors.forename: D
authors.initials: D
authors.lastname: Weber
mesh_terms: D003362:Cost-Benefit Analysis; D003365:Costs and Cost Analysis; D003695:Delivery of Health Care / Q000458:organization & administration* / Q000592:standards; D017598:Efficiency, Organizational; D006739:Hospital Administration / Q000191:economics / Q000592:standards*; D006752:Hospital Planning; D006788:Hospitals, Voluntary / Q000458:organization & administration*; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care; D019984:Quality Indicators, Health Care; D012984:Software; D014861:Washington