title: Fast fixes for bad service.
authors.forename: D
authors.initials: D
authors.lastname: Carpenter
mesh_terms: D002140:California; D002641:Chicago; D006739:Hospital Administration / Q000592:standards*; D015285:Hospital-Patient Relations; D006801:Humans; D017060:Patient Satisfaction; D011787:Quality of Health Care; D011795:Surveys and Questionnaires; D013714:Tennessee