title: Developing a customer-first attitude.
authors.affiliation: Eastern Kentucky University, Richmond, USA. evhbeck@ACS.EKU.EDU
authors.forename: J E
authors.initials: JE
authors.lastname: Beck
authors.forename: S
authors.initials: S
authors.lastname: Konkel
mesh_terms: D003258:Consumer Behavior; D017598:Efficiency, Organizational; D009937:Organizational Objectives; D017751:Safety Management / Q000458:organization & administration*