title: A balanced scorecard approach to quality improvement in a renal transplant program.
authors.affiliation: Transplant/Vascular Surgery Unit, Albany Medical Center Hospital, NY, USA.
authors.forename: J
authors.initials: J
authors.lastname: Colaneri
mesh_terms: D000046:Academic Medical Centers; D019985:Benchmarking / Q000458:organization & administration*; D019091:Critical Pathways / Q000458:organization & administration*; D006801:Humans; D016030:Kidney Transplantation / Q000191:economics / Q000592:standards*; D007902:Length of Stay / Q000191:economics / Q000706:statistics & numerical data; D009518:New York; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D015397:Program Evaluation; D017749:Total Quality Management / Q000458:organization & administration*