title: Turning negative feedback from business offices into positive results.
authors.affiliation: Zimmerman & Associates, Hales Corners, WI, USA.
authors.forename: T
authors.initials: T
authors.lastname: Hajny
mesh_terms: D006801:Humans; D007398:Interpersonal Relations; D008330:Management Audit / Q000379:methods*; D011216:Practice Management, Medical