Care management and technology enhance care delivery.
Many health care delivery organizations have experienced a flattening in the rate of their ability to decrease health care costs. Providers--if they are willing to take responsibility for care management and make appropriate investments to support the initiatives--are the logical party to take responsibility for improving care and cost control. Taking responsibility for care management, however, requires the tactical deployment of information technology to enhance care management. This article outlines what is required for information technology to improve care and cut costs.
Fickenscher
K M
KM
Catholic Healthcare West, San Francisco, CA 94111, USA. kfickens@chw.edu
Garman
J K
JK
D019090:Case Management / Q000191:economics / Q000458:organization & administration*; D016494:Computer Security; D003363:Cost Control; D017598:Efficiency, Organizational; D006801:Humans; D007256:Information Systems