Referral patterns and the referral system for oral surgery care. Part 2: The referral system and telemedicine.
OBJECTIVE
To investigate GDP opinions of the current referral system and to investigate the need and demand for telemedicine in oral surgery referrals.


METHODS
Postal questionnaire.


METHODS
400 GDPs in Greater Manchester.


RESULTS
84% participation rate. 48% were not satisfied overall with the service of their current specialist oral surgery referral site. The principal reason was the length of the waiting time for consultation and treatment. Distance for patients to travel to the specialist unit was also of concern, even though most patients (89%) travelled short distances (return journey of twelve miles or less). 23% of respondents wished to improve their ability to communicate with the oral surgeon and 70% wanted involvement in the patient consultation. Both of these requirements were more likely in younger practitioners.


CONCLUSIONS
There is a need and demand for change in the referral system for oral surgery specialist care. Telemedicine could conceivably be one way to improve access to specialist oral surgery care.
Coulthard
P
P
Manchester University Dental Hospital.
Kazakou
I
I
Koran
R
R
Worthington
H V
HV
D000328:Adult; D000368:Aged; D001291:Attitude of Health Personnel; D003142:Communication; D004739:England; D005260:Female; D005792:General Practice, Dental; D006297:Health Services Accessibility; D006301:Health Services Needs and Demand; D006801:Humans; D007400:Interprofessional Relations; D008297:Male; D008875:Middle Aged; D019647:Oral Surgical Procedures; D010549:Personal Satisfaction; D012017:Referral and Consultation / Q000458:organization & administration*; D019114:Remote Consultation; D013515:Surgery, Oral; D011795:Surveys and Questionnaires; D013997:Time Factors; D014850:Waiting Lists