[Impact of an information booklet on patient satisfaction in anesthesia].
OBJECTIVE
The aim of this study was to evaluate the satisfaction of adult surgical patients before and after an information booklet concerning anaesthetic techniques and complications, and postoperative management has been proposed during preanaesthetic visits.


METHODS
Survey.


METHODS
Three surveys have been performed using an anonymous questionnaire of 25 items with graduated answers (very good, good, bad, very bad, no opinion) concerning patient satisfaction on structure, physician behavior, information and well being. As the results of the first two surveys were not significantly different, an information booklet was proposed to patients during preanaesthetic visits, then a third survey ("After") was realized. The results of this survey were compared to the combined results of the first two surveys ("Before").


RESULTS
In the "before" survey, 60 to 76% of the patients were satisfied (very good and good) of the information delivered during preanaesthetic visits. The proportion of patients satisfied of the information concerning anaesthetic techniques, transfusion and recovery were significantly higher in the "after" survey (P < 0.05).


CONCLUSIONS
An information booklet on anaesthesia increases patient satisfaction on information provided during preanaesthetic visits.
Albaladejo
P
P
Département d'anesthésie-réanimation chirurgicale, hôpital de Bicêtre, Le Kremlin-Bicêtre, France.
Mann
C
C
Moine
P
P
Panzani
M
M
Ribeyrolles
D
D
Lethellier
P
P
Bernard
I
I
Duranteau
J
J
Benhamou
D
D
D000328:Adult; D000758:Anesthesia / Q000523:psychology*; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D010174:Pamphlets; D010353:Patient Education as Topic; D017060:Patient Satisfaction; D011182:Postoperative Care; D011300:Preoperative Care; D013514:Surgical Procedures, Operative; D011795:Surveys and Questionnaires