Performance improvement teams for better psychiatric rehabilitation.
Despite the promise of psychiatric rehabilitation, many programs fail to incorporate innovative rehabilitation practices into their day-to-day regimens. Performance improvement is an effective paradigm for helping agencies improve the quality of their programs. Four phases of performance improvement are reviewed in this article: organizing for change, preparing the environment, focusing the environment, and maintaining improvement. Implementing the four phases of performance improvement is illustrated in a case study. Methodological rigor of data generated by performance improvement teams is also discussed.
Yeaman
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Office of Mental Health, Illinois Department of Human Services, USA.
Craine
W H
WH
Gorsek
J
J
Corrigan
P W
PW
D006801:Humans; D007324:Institutional Management Teams; D007591:Joint Commission on Accreditation of Healthcare Organizations; D001523:Mental Disorders / Q000534:rehabilitation*; D008605:Mental Health Services / Q000458:organization & administration* / Q000592:standards*; D011570:Psychiatry; D017749:Total Quality Management