title: Electronic imaging system implementation at Mayo Clinic Rochester: downtime procedures and communication plans.
abstract: Electronic imaging system implementation is a challenging process and requires: (1) thorough procedure documentation and communication plans; (2) systematic evaluation of processes by all involved personnel groups; and (3) anticipation of potential issues and documentation of new problems as they occur. Our department is continuously improving procedures and communications as opportunities arise. A downtime procedure manual and a basic communication plan has given us a foundation to build upon and will help us to maintain appropriate levels of patient care throughout electronic system failures.
authors.affiliation: Department of Diagnostic Radiology, Mayo Clinic Rochester, MN 55902, USA. ramthun.suzanne@mayo.edu
authors.forename: S
authors.initials: S
authors.lastname: Ramthun
authors.forename: E M
authors.initials: EM
authors.lastname: James
authors.forename: N
authors.initials: N
authors.lastname: Hangiandreou
authors.forename: C E
authors.initials: CE
authors.lastname: Bender
mesh_terms: D003195:Computer Communication Networks; D019544:Equipment Failure Analysis; D006751:Hospital Information Systems; D006801:Humans; D008279:Magnetic Resonance Imaging; D008910:Minnesota; D011873:Radiology Information Systems; D014057:Tomography, X-Ray Computed