Electronic imaging system implementation at Mayo Clinic Rochester: downtime procedures and communication plans.
Electronic imaging system implementation is a challenging process and requires: (1) thorough procedure documentation and communication plans; (2) systematic evaluation of processes by all involved personnel groups; and (3) anticipation of potential issues and documentation of new problems as they occur. Our department is continuously improving procedures and communications as opportunities arise. A downtime procedure manual and a basic communication plan has given us a foundation to build upon and will help us to maintain appropriate levels of patient care throughout electronic system failures.
Ramthun
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Department of Diagnostic Radiology, Mayo Clinic Rochester, MN 55902, USA. ramthun.suzanne@mayo.edu
James
E M
EM
Hangiandreou
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N
Bender
C E
CE
D003195:Computer Communication Networks; D019544:Equipment Failure Analysis; D006751:Hospital Information Systems; D006801:Humans; D008279:Magnetic Resonance Imaging; D008910:Minnesota; D011873:Radiology Information Systems; D014057:Tomography, X-Ray Computed