title: Family views of a paediatric outpatient nursing development unit.
abstract: This article reports on one aspect of the quinquennial evaluation of a King's Fund accredited nursing development unit (NDU) within a paediatric outpatient department of a large district general hospital during the period 1993-1998. The study draws upon descriptive data obtained through a parental satisfaction survey. Overall the results demonstrate a high degree of satisfaction with the outpatient visit family experience and suggest that the status of NDU has helped the children's outpatient department become more responsive to the needs of families.
authors.affiliation: School of Nursing and Midwifery, University of Southampton.
authors.forename: E A
authors.initials: EA
authors.lastname: Glasper
authors.forename: J
authors.initials: J
authors.lastname: Brooking
authors.forename: H
authors.initials: H
authors.lastname: Raphael
mesh_terms: D001294:Attitude to Health; D002648:Child; D002662:Child Health Services / Q000458:organization & administration*; D006801:Humans; D009731:Nursing Audit; D015399:Nursing Research / Q000458:organization & administration*; D009741:Nursing Staff, Hospital / Q000193:education / Q000458:organization & administration / Q000523:psychology; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration*; D010290:Parents / Q000193:education / Q000523:psychology*; D018802:Patient-Centered Care / Q000458:organization & administration; D010371:Pediatric Nursing / Q000458:organization & administration*; D011368:Professional-Family Relations; D016730:Program Development; D006113:United Kingdom