title: Model of the dentist-patient consultation in a clinic specializing in the treatment of dental phobic patients: a qualitative study.
abstract: Thirty semi-structured interviews were conducted with 5 dentists (3 male and 2 female) after first and second consultations with 15 newly enrolled dental phobic patients (2 male and 13 female) in a clinic specializing in the treatment of odontophobia. Analysis of the transcribed interviews was influenced by the principles of grounded theory. Five concepts/higher-order categories were grounded in the data: 1 core category: 'Relatedness, based on affective resonance and concordant roles' and 4 additional higher-order categories: 'the dental phobic patient's emotions'; 'the patient's verbal and non-verbal cues'; 'the dentist's role as a clinician: professional interpersonal skills'; and 'the dentist's role as a fellow-being: general interpersonal skills'. The model developed describes the dynamics of the dentist patient interaction and has a theoretical application.
authors.affiliation: Department of Psychology, Göteborg University, Sweden. k.kulich@telia.com
authors.forename: K R
authors.initials: KR
authors.lastname: Kulich
authors.forename: U
authors.initials: U
authors.lastname: Berggren
authors.forename: L R
authors.initials: LR
authors.lastname: Hallberg
mesh_terms: D000328:Adult; D000339:Affect; D002983:Clinical Competence; D003142:Communication; D003463:Cues; D016854:Dental Anxiety / Q000517:prevention & control / Q000523:psychology*; D003729:Dental Care / Q000523:psychology*; D003812:Dentist-Patient Relations; D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D007407:Interviews as Topic; D008297:Male; D008875:Middle Aged; D008960:Models, Psychological; D009633:Nonverbal Communication; D015203:Reproducibility of Results; D013315:Stress, Psychological / Q000523:psychology; D014743:Videotape Recording