Co-operation at work: a process-oriented perspective on joint activity in inter-organizational relations.
In this paper the authors present a conceptual framework for analysing co-operation between organizations as a situated process, highlighting co-operation, co-ordination and co-construction as different modes of joint activity. Within this framework, the analysis of unexpected events becomes a crucial issue. The analytic power of reconstructing the (psycho-) logics of unexpected events in inter-organizational relations will be demonstrated in the presentation of selected outcomes of a research project on the dynamics of producer-supplier relationships in the German automobile industry. Also in this empirical part, the significance of trust and confidence in inter-organizational relations will be reflected.
Institute for Work Psychology, ETH Zentrum, Zurich, Switzerland. wehner@ifap.bepr.ethz.ch
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D001336:Automobiles; D003299:Cooperative Behavior; D003659:Decision Making, Organizational; D006801:Humans; D007221:Industry; D007400:Interprofessional Relations; D017146:Models, Organizational; D009936:Organizational Innovation; D009937:Organizational Objectives