Communicating to promote justice in the modern health care system.
The systemic prejudices and biases that often limit the effectiveness of health care delivery are examined. How the inherent imbalance in control between consumers and providers of health care, based on the micropolitics of sharing relevant health information, perpetuates a system of marginalization and alienation within health care delivery systems is discussed. Communication barriers that often confront many stigmatized groups of health care consumers, such as the poor, people with AIDS, minorities, the ill elderly, and women, are identified. Such prejudicial treatment is framed within a cultural ideologies model, leading to identification of communication strategies for promoting justice in the modern health care system and enhancing the quality of health care delivery.
Kreps
G L
GL
Greenspun School of Communication, University of Nevada, Las Vegas 89154-5007, USA.
D000368:Aged; D003142:Communication; D003695:Delivery of Health Care; D005260:Female; D006801:Humans; D008913:Minority Groups; D010348:Patient Care Team; D011287:Prejudice; D012935:Social Justice