An access to care center as a learning organization.
The Durham Access to Care (DATC) is one of the new streamlined vehicles for the delivery of integrated home-based and community-based health services across Ontario. Management and staff in this change transition have undertaken to become a learning organization. To implement this visionary process leadership qualities and style is key. This article gives a brief account of DATC and its move to becoming a learning organization and the author's observational reflections of an effective leadership style.
Parris
U
U
D'Youville College, Buffalo, New York, USA [corrected].
D003153:Community Health Services / Q000458:organization & administration*; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration*; D006297:Health Services Accessibility; D006699:Home Care Services / Q000458:organization & administration*; D007857:Leadership; D007858:Learning; D009864:Ontario; D009936:Organizational Innovation