title: Making choices. Service with a snarl.
authors.affiliation: Boston University School of Public Health, USA.
authors.forename: E
authors.initials: E
authors.lastname: Friedman
mesh_terms: D003258:Consumer Behavior; D019981:Health Care Sector / Q000592:standards*; D006801:Humans; D007398:Interpersonal Relations; D010559:Personnel Management / Q000592:standards; D011369:Professional-Patient Relations; D012945:Social Values; D014481:United States