title: Customer service training ... the creative way!
authors.forename: N
authors.initials: N
authors.lastname: Radcliff
mesh_terms: D001291:Attitude of Health Personnel; D006801:Humans; D007318:Inservice Training / Q000379:methods*; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D013663:Teaching / Q000379:methods; D014481:United States