title: Ending the blame game.
authors.affiliation: Institute for Safe Medication Practices, Huntingdon Valley, Pa., USA.
authors.forename: M R
authors.initials: MR
authors.lastname: Cohen
mesh_terms: D015285:Hospital-Patient Relations; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D017060:Patient Satisfaction; D017751:Safety Management / Q000458:organization & administration*; D013597:Systems Analysis; D017749:Total Quality Management / Q000458:organization & administration*