title: 'Problem patients': a fresh look at an old vexation.
authors.forename: R D
authors.initials: RD
authors.lastname: Gillette
mesh_terms: D001291:Attitude of Health Personnel; D003142:Communication; D004645:Empathy; D005194:Family Practice; D006801:Humans; D010361:Patients / Q000523:psychology*; D010817:Physician-Patient Relations