How consumers evaluate health care quality: Part III.
This article is the third and final article in a series which examines the way in which consumers assess information regarding the quality of health care services. The previous article focused on consumers' perceptions of health care plans and health insurance companies. This article examines the views of health care consumers regarding hospitals and doctors.
Moore
S T
ST
School of Social Work, University of Missouri, Columbia 65211, USA.
Bopp
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KD
D000328:Adult; D003258:Consumer Behavior / Q000706:statistics & numerical data*; D005069:Evaluation Studies as Topic; D006761:Hospitals / Q000592:standards; D006801:Humans; D008329:Managed Care Programs / Q000592:standards*; D008389:Marketing of Health Services; D010820:Physicians / Q000592:standards; D019984:Quality Indicators, Health Care; D014481:United States