Skill-based pay improves PFS (patient financial services) staff recruitment, retention, and performance.
Gustafson
B M
BM
Gustafson & Associates, Inc., Port Washington, Wisconsin, USA. solutions@gustassoc.com
D004650:Employee Performance Appraisal / Q000191:economics*; D005377:Financial Management, Hospital; D010350:Patient Credit and Collection; D010558:Personnel Loyalty; D010560:Personnel Selection; D012456:Salaries and Fringe Benefits; D014481:United States