title: Disease management: a 'smart' way to interact with patients.
authors.affiliation: Anthem Blue Cross and Blue Shield in Manchester, NH, USA.
authors.forename: A J
authors.initials: AJ
authors.lastname: Hinkle
mesh_terms: D019468:Disease Management; D006333:Heart Failure / Q000628:therapy; D006801:Humans; D020407:Internet; D017063:Outcome Assessment, Health Care; D011369:Professional-Patient Relations; D011785:Quality Assurance, Health Care; D011787:Quality of Health Care; D014481:United States