title: [Fundamentals of quality control systems in medical-biochemical laboratories--the role of marketing].
abstract: The basic criterion for the overall quality system in medical biochemistry laboratories concerning equipment, premises and laboratory staff in primary health care (PHC) (Regulations on quality systems and good laboratory practice of the Croatian Medical Biochemists Chamber, 1995, Regulations on categorization of medical biochemistry laboratories of the Croatian Medical Biochemists Chamber, 1996, EC4: Essential criteria for quality systems in medical laboratories. Eur J Clin Chem Clin Biochem 1997 in medical biochemical laboratories included in the First Croatia health project, Primary health care subproject, has been met by the marketing approach to the project. The equipment ensuring implementation of the complete laboratory program (NN/96), more accurate and precise analytical procedures, and higher reliability of laboratory test results compared with previous equipment, has been purchased by an international tender. Uniform technology and methods of analysis have ensured high standards of good laboratory services, yielding test results than can be transferred from primary to secondary health care level. The new equipment has improved organization between central and detached medical biochemistry laboratory units, while the high quality requirement has led to improvement in the staff structure, e.g., medical biochemists have been employed in laboratories that had previously worked without such a professional. Equipment renewal has been accompanied by proper education for all levels of PHC professionals.
authors.affiliation: Klinicki zavod za kemiju Medicinskog fakulteta i Klinicke bolnice Sestre milosrdnice, Zagreb.
authors.forename: E
authors.initials: E
authors.lastname: Topić
authors.forename: S
authors.initials: S
authors.lastname: Turek
mesh_terms: D002624:Chemistry, Clinical / Q000592:standards*; D017523:Croatia; D007753:Laboratories / Q000592:standards*; D011786:Quality Control