title: Skill-based pay improves PFS (patient financial services) staff recruitment, retention, and performance.
authors.affiliation: Gustafson & Associates, Inc., Port Washington, Wisconsin, USA. solutions@gustassoc.com
authors.forename: B M
authors.initials: BM
authors.lastname: Gustafson
mesh_terms: D004650:Employee Performance Appraisal / Q000191:economics*; D005377:Financial Management, Hospital; D010350:Patient Credit and Collection; D010558:Personnel Loyalty; D010560:Personnel Selection; D012456:Salaries and Fringe Benefits; D014481:United States