title: Clicking the way to success.
authors.forename: S
authors.initials: S
authors.lastname: Lyda
mesh_terms: D054598:Blue Cross Blue Shield Insurance Plans / Q000191:economics / Q000458:organization & administration*; D017598:Efficiency, Organizational; D005845:Georgia; D006801:Humans; D007256:Information Systems / Q000458:organization & administration*; D007345:Insurance Claim Review / Q000458:organization & administration*; D007588:Job Satisfaction; D009013:Morale; D009937:Organizational Objectives