title: Impact of NHS direct on demand for immediate care. Target communities show poor awareness of NHS direct.
authors.forename: J
authors.initials: J
authors.lastname: McInerney
authors.forename: S
authors.initials: S
authors.lastname: Chillala
authors.forename: C
authors.initials: C
authors.lastname: Read
authors.forename: A
authors.initials: A
authors.lastname: Evans
mesh_terms: D000553:Ambulatory Care / Q000706:statistics & numerical data; D003362:Cost-Benefit Analysis; D004632:Emergency Medical Services / Q000458:organization & administration; D015277:Hotlines / Q000706:statistics & numerical data*; D006801:Humans; D013222:State Medicine / Q000706:statistics & numerical data*; D006113:United Kingdom