title: Improving allergy alerting in a computerized physician order entry system.
abstract: Computerized physician order entry has been shown to reduce the frequency of serious medication errors. Decision support tools such as alerting functions for patient medication allergy are a key part of these applications. However, optimal performance requires iterative refinement. As systems become increasingly complex, mechanisms to monitor their performance become increasingly critical. We analyzed trend data obtained over a five-year period that showed decreasing compliance to allergy alert functions within computerized order entry. Many medication-allergy pairs were being consistently overridden. Renewal policies affecting reordering narcotics also contributed heavily to this trend. Each factor revealed a system-wide trend that could result in suggestions for policy or software change. Monitoring trends such as these is very important to maintain software correctness and ensure user trust in alerting systems, so users remain responsive to computerized alerts.
authors.affiliation: Partners HealthCare System, Boston, MA, USA.
authors.forename: S A
authors.initials: SA
authors.lastname: Abookire
authors.forename: J M
authors.initials: JM
authors.lastname: Teich
authors.forename: H
authors.initials: H
authors.lastname: Sandige
authors.forename: M D
authors.initials: MD
authors.lastname: Paterno
authors.forename: M T
authors.initials: MT
authors.lastname: Martin
authors.forename: G J
authors.initials: GJ
authors.lastname: Kuperman
authors.forename: D W
authors.initials: DW
authors.lastname: Bates
mesh_terms: D016303:Clinical Pharmacy Information Systems; D020000:Decision Support Systems, Clinical; D004342:Drug Hypersensitivity / Q000517:prevention & control; D011307:Drug Prescriptions; D004360:Drug Therapy, Computer-Assisted; D006801:Humans; D016347:Medical Records Systems, Computerized; D008510:Medication Systems, Hospital; D010818:Practice Patterns, Physicians' / Q000706:statistics & numerical data; D012984:Software