title: Advocating for clients: successful case management when clients retain an attorney.
abstract: Have you ever been driving comfortably along a highway and suddenly noticed, looming in the mirror, a very large truck coming up the road? The sight can be startling. Although you do not need to panic or pull off at the next exit, a bit of increased alertness, a review of defensive driving basics, and preparation for possible turbulence is more than appropriate.
authors.affiliation: Citizens-Allmerica Financial, Lansing, Mich., USA.
authors.forename: S H
authors.initials: SH
authors.lastname: Wisser
mesh_terms: D019090:Case Management / Q000331:legislation & jurisprudence*; D006801:Humans; D016365:Liability, Legal; D008318:Malpractice / Q000331:legislation & jurisprudence*; D010344:Patient Advocacy / Q000331:legislation & jurisprudence*; D014481:United States