The process of implementing an ISO 9001 quality management system in a school of nursing.
This paper documents the process undertaken during the establishment of an ISO 9000 series quality management system by a School of Nursing. Further discussion centres around the reasons why an ISO quality management system was implemented, the lessons learnt during the process and the benefits that accreditation has brought to the School of Nursing. The lessons learnt during the process could be of help to other organisations wishing to achieve a similar accreditation status.
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Australian Catholic University, Melbourne, Australia.
D000068:Accreditation / Q000458:organization & administration*; D001315:Australia; D004508:Education, Nursing, Baccalaureate / Q000592:standards*; D006801:Humans; D016730:Program Development / Q000379:methods*; D012579:Schools, Nursing / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*