title: [How to manage the quality and achieve the excellence in health services including the evaluation of the services as a instrument of improvement?].
authors.forename: C
authors.initials: C
authors.lastname: Feliciano de Melecio
authors.forename: L
authors.initials: L
authors.lastname: Izquierdo Mora
authors.forename: J
authors.initials: J
authors.lastname: Rivera Dueño
authors.forename: E
authors.initials: E
authors.lastname: Vázquez Quintana
mesh_terms: D018166:Health Care Reform; D006298:Health Services Administration / Q000592:standards*; D006801:Humans; D011647:Puerto Rico; D017749:Total Quality Management