Organizational culture and work redesign: experiences in three organizations.
Lack of attention to the organization's culture can mean failure for its strategic initiatives. The authors present the results of three case studies of work redesign initiatives in which organizational culture, as measured by the Competing Values Framework, was assessed before and after project implementation. The organization with a balanced culture at baseline and higher "adhocracy" (developmental) values after implementation was more successful than the two organizations with dominant baseline market and hierarchy cultures. Recommendations for increasing desired values and decreasing undesired ones are provided.
Jones
K R
KR
School of Nursing, University of Colorado Health Sciences Center, Denver, USA. Katherine.jones@uchsc.edu
Redman
R W
RW
D000488:Allied Health Personnel / Q000458:organization & administration; D006754:Hospital Restructuring; D006764:Hospitals, Community / Q000458:organization & administration*; D006801:Humans; D008389:Marketing of Health Services; D017146:Models, Organizational; D019982:Organizational Case Studies; D015279:Organizational Culture; D009936:Organizational Innovation; D018802:Patient-Centered Care / Q000458:organization & administration; D014481:United States; D014937:Work; D000078329:Workforce