Patients can help with documentation.
Patient medical record forms can include written input from patients, which saves time at triage and allows patients to participate in their care. If a patient leaves without being seen, nurses have the patient's name, chief complaint, and phone number for follow-up. ED managers report an average time savings of 10-15 minutes per patient, which improves overall patient flow. The triage nurse's workload is reduced when several patients come in at once with unknown chief complaints.
D004282:Documentation / Q000379:methods; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D005568:Forms and Records Control / Q000379:methods; D006801:Humans; D008499:Medical Records; D009515:New Jersey; D010358:Patient Participation