title: All health plans need CLAMs (culturally and linguistically appropriate materials).
authors.affiliation: University of Washington Center for Health Education and Research, Seattle, USA.
authors.forename: S
authors.initials: S
authors.lastname: Smith
authors.forename: V
authors.initials: V
authors.lastname: Gonzales
mesh_terms: D003144:Communication Barriers; D018864:Cultural Diversity; D005006:Ethnicity; D006266:Health Education; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration*; D011785:Quality Assurance, Health Care; D013664:Teaching Materials; D014481:United States