title: The effect of employee job satisfaction on program participation rates in the Virginia WIC Program (Special Supplemental Nutrition Program for Women, Infants, and Children).
abstract: Many researchers have shown a link between employee job satisfaction and customer satisfaction in the private sector. Customer satisfaction is the end result of whether the particular service and/or a product meet the customer's needs. The purpose of this research project was to assess the level of employee job satisfaction in the Virginia WIC Program and to determine whether a correlation exists between the level of employee job satisfaction and program participation rates. The results of this study showed that high levels of employee job satisfaction were positively correlated to high program participation rates in the Virginia WIC Program.
authors.affiliation: Banner Pharmacaps Inc., High Point, North Carolina, USA.
authors.forename: K G
authors.initials: KG
authors.lastname: Chance
authors.forename: C G
authors.initials: CG
authors.lastname: Green
mesh_terms: D002648:Child; D002664:Child Nutritional Physiological Phenomena; D003258:Consumer Behavior / Q000706:statistics & numerical data*; D003430:Cross-Sectional Studies; D005260:Female; D019538:Health Care Surveys; D006801:Humans; D007223:Infant; D007227:Infant Nutritional Physiological Phenomena; D007588:Job Satisfaction; D017146:Models, Organizational; D009747:Nutritional Physiological Phenomena; D015397:Program Evaluation / Q000706:statistics & numerical data*; D011632:Public Assistance / Q000706:statistics & numerical data*; D011635:Public Health Administration; D014768:Virginia; D000078329:Workforce