title: Making quality and service pay: Part 2, The external environment.
authors.affiliation: Institute for Healthcare Improvement, Boston, Mass., USA.
authors.forename: C M
authors.initials: CM
authors.lastname: Kilo
authors.forename: D
authors.initials: D
authors.lastname: Horrigan
authors.forename: M
authors.initials: M
authors.lastname: Godfrey
authors.forename: J
authors.initials: J
authors.lastname: Wasson
mesh_terms: D006801:Humans; D010816:Physician Incentive Plans; D011216:Practice Management, Medical / Q000191:economics* / Q000592:standards*; D011785:Quality Assurance, Health Care; D012052:Reimbursement, Incentive; D014481:United States