title: Patient removals. Sitting pretty.
abstract: A survey of GPs in Newcastle and North Tyneside found most respondents removed fewer than three patients a year from their lists. Most practices did not have a policy on removals. More than three-quarters of removals were for violence, rudeness or anti-social behaviour. The survey suggests that practices should keep a record of violent incidents and that a facilitator should be made available to help practices with patients who are repeatedly violent.
authors.forename: R
authors.initials: R
authors.lastname: Cummings
authors.forename: S
authors.initials: S
authors.lastname: Young
mesh_terms: D004739:England; D005607:Fraud; D019538:Health Care Surveys; D006801:Humans; D007398:Interpersonal Relations; D016134:Organizational Policy; D010045:Outpatients / Q000523:psychology*; D010817:Physician-Patient Relations; D010821:Physicians, Family / Q000706:statistics & numerical data*; D016079:Refusal to Treat / Q000706:statistics & numerical data*; D012919:Social Behavior; D019966:Substance-Related Disorders; D014754:Violence