title: Same-day appointments: exploding the access paradigm.
authors.affiliation: Kaiser Permanente, Sacramento Valley, Calif., USA.
authors.forename: M
authors.initials: M
authors.lastname: Murray
authors.forename: C
authors.initials: C
authors.lastname: Tantau
mesh_terms: D001071:Appointments and Schedules; D006801:Humans; D007588:Job Satisfaction; D017060:Patient Satisfaction; D010820:Physicians / Q000523:psychology; D010934:Planning Techniques; D011216:Practice Management, Medical / Q000458:organization & administration*; D013997:Time Factors; D017749:Total Quality Management; D016526:Workload