title: All manner of disappointments.
authors.forename: N
authors.initials: N
authors.lastname: Airey
mesh_terms: D001291:Attitude of Health Personnel; D003142:Communication; D003299:Cooperative Behavior; D015285:Hospital-Patient Relations; D006801:Humans; D007398:Interpersonal Relations; D008131:London; D013222:State Medicine / Q000592:standards*