Applying pressure to financial bleeding. Medical group stanches the flow of red ink with an ASP.
San Jose Medical Group, San Jose, Calif.


OBJECTIVE
A manual referral and authorization process resulting in significant monetary losses.


METHODS
Contracting with an application service provider that could provide real-time data on a continual basis.


RESULTS
Timely information on eligibility, referrals and authorizations before the patient leaves the office--patients going to the right doctors for the right services--and an in-depth understanding of associated costs.


CONCLUSIONS
Taking a chance by going with an ASP--a company with little history.
Wallerstein
E
E
San Jose Medical Group, San Jose, Calif., USA.
Andersen
A
A
D000555:Ambulatory Care Information Systems; D002140:California; D017598:Efficiency, Organizational; D005376:Financial Management / Q000379:methods*; D006123:Group Practice / Q000191:economics*; D006279:Health Maintenance Organizations; D008511:Medicine; D019982:Organizational Case Studies; D012017:Referral and Consultation / Q000191:economics; D013038:Specialization