Identifying management competencies for health care executives: review of a series of Delphi studies.
This analysis reviews a selected body of research that identifies the essential areas of management expertise required of future health care executives. To ensure consistency, six studies are analyzed, utilizing the Delphi technique, to query a broad spectrum of experts in different fields and sites of health care management. The analysis identifies a number of management competencies, i.e., managerial capabilities, which current and aspiring health care executives, in various settings and with differing educational backgrounds, should possess to enhance the probability of their success in current and future positions of responsibility. In addition, this review identifies the skills (technical expertise), knowledge (facts and principles) and abilities (physical, mental or legal power) required to support achievement of these competencies. Leadership and resource management, including cost and finance dimensions, are the highest-rated requisite management competencies. The dominant skills, knowledge and abilities (SKAs) are related to interpersonal skills. The lowest-rated SKAs are related to job-specific, technical skills. Recommendations include the review of this research by formal and continuing education programs to determine the content of their courses and areas for future research. Similarly, current health care executives should assess this research to assist in identifying competency gaps. Lastly, this analysis recommends that the Delphi technique, as a valid and replicable methodology, be applied toward the study of non-executive health care managers, e.g., students, clinicians, mid-level managers and integrated systems administrators, to determine their requisite management competencies and SKAs.
Hudak
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Wayne Guizenga Graduate School of Business and Entrepreneurship, Nova Southeastern University, Fort Lauderdale, FL, USA. hudak@huizenga.nova.edu
Brooke
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Finstuen
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D003697:Delphi Technique; D004517:Education, Professional; D007722:Health Knowledge, Attitudes, Practice; D006298:Health Services Administration / Q000592:standards*; D009936:Organizational Innovation; D011361:Professional Competence; D014481:United States