Effective executive leadership on patient-safety issues takes open communication with staff.
Dana-Farber Cancer Institute's chief operations officer shares what he's learned in meetings around the country and calls on hospitals to discuss errors more openly.
D001291:Attitude of Health Personnel; D003142:Communication; D006740:Hospital Administrators; D006801:Humans; D007857:Leadership; D008508:Medication Errors / Q000517:prevention & control; D016134:Organizational Policy; D017751:Safety Management; D014481:United States