title: A work-sampling tool to measure the effect of electronic medical record implementation on health care workers.
abstract: This article presents baseline work sampling data from an outpatient oncology clinic prior to an electronic medical record implementation. The physicians and medical office assistants spent 29% and 39% of their time, respectively, entering and retrieving information from medical records. The physicians and medical office assistants spent 43% and 17% of their time, respectively, on direct patient contact. Using scheduled outpatient counts to measure the productivity of the physicians and medical office assistants failed to capture 19% and 29% of their workload.
authors.affiliation: Department of Health Informatics, University of Minnesota, Minneapolis, USA.
authors.forename: B R
authors.initials: BR
authors.lastname: Fontaine
authors.forename: S
authors.initials: S
authors.lastname: Speedie
authors.forename: D
authors.initials: D
authors.lastname: Abelson
authors.forename: C
authors.initials: C
authors.lastname: Wold
mesh_terms: D000555:Ambulatory Care Information Systems; D003625:Data Collection; D003627:Data Interpretation, Statistical; D017598:Efficiency, Organizational; D008495:Medical Oncology / Q000458:organization & administration*; D016347:Medical Records Systems, Computerized; D008923:Missouri; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration*; D017064:Process Assessment, Health Care; D013647:Task Performance and Analysis