title: Call center strategies for tomorrow.
authors.forename: F
authors.initials: F
authors.lastname: Manus
mesh_terms: D003258:Consumer Behavior; D017598:Efficiency, Organizational; D006297:Health Services Accessibility / Q000458:organization & administration / Q000639:trends*; D006801:Humans; D007253:Information Centers / Q000458:organization & administration*; D020407:Internet / Q000639:trends*; D010934:Planning Techniques; D019114:Remote Consultation / Q000639:trends*; D014218:Triage; D014481:United States