Cancer. How was it for you?
A scheme to research the views of cancer patients and their families in the West Midlands has identified good practice and problem areas. Ascertaining the views of users has provided a catalyst for change in the service. Further work to encourage patient participation and feedback is under way.
Williams
R
R
Birmingham Heartlands Hospital.
D005246:Feedback; D006801:Humans; D009369:Neoplasms / Q000523:psychology* / Q000628:therapy; D016522:Oncology Service, Hospital / Q000592:standards*; D010358:Patient Participation; D017060:Patient Satisfaction; D018802:Patient-Centered Care; D006113:United Kingdom