title: Do patients love you, but hate your phones?
authors.forename: H
authors.initials: H
authors.lastname: Lippman
mesh_terms: D005194:Family Practice / Q000458:organization & administration; D008145:Louisiana; D009146:Music; D020380:Needs Assessment; D009816:Office Automation; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D013689:Telephone / Q000706:statistics & numerical data*