title: Building an effective customer service center.
authors.affiliation: New York Hospital Medical Center of Queens 11355, USA.
authors.forename: J E
authors.initials: JE
authors.lastname: Sciortino
mesh_terms: D003258:Consumer Behavior; D005190:Family; D006784:Hospitals, Teaching / Q000458:organization & administration*; D006801:Humans; D007253:Information Centers; D009369:Neoplasms; D009519:New York City; D010353:Patient Education as Topic