title: Now, more than ever, physicians, staff need to focus on treating patients as customers.
authors.forename: E
authors.initials: E
authors.lastname: Egger
mesh_terms: D001071:Appointments and Schedules; D003142:Communication; D004645:Empathy; D006801:Humans; D009819:Office Visits; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D012941:Social Responsibility; D017748:Time Management; D014481:United States