From the assembly line to the emergency room: GM enhances quality improvement in the health care industry.
Rodney
J C
JC
Southeast Michigan Health Care Initiatives, General Motors Corporation, Detroit, USA. joan.c.rodney@gm.com
D003299:Cooperative Behavior; D003695:Delivery of Health Care / Q000458:organization & administration*; D017598:Efficiency, Organizational; D006801:Humans; D007221:Industry; D007324:Institutional Management Teams; D008824:Michigan; D013192:Staff Development; D017749:Total Quality Management