title: Tapping and resolving consumer concerns about health care.
authors.affiliation: Center for Law and Health, Indiana University School of Law, Indianapolis, USA.
authors.forename: E D
authors.initials: ED
authors.lastname: Kinney
mesh_terms: D000368:Aged; D019461:Employee Retirement Income Security Act; D017041:Ethics Committees; D017048:Health Care Costs; D018166:Health Care Reform; D006279:Health Maintenance Organizations / Q000331:legislation & jurisprudence / Q000592:standards; D006297:Health Services Accessibility; D006801:Humans; D019458:Insurance Coverage; D008318:Malpractice / Q000331:legislation & jurisprudence; D008329:Managed Care Programs / Q000331:legislation & jurisprudence / Q000592:standards*; D008484:Medicaid / Q000331:legislation & jurisprudence / Q000592:standards; D020398:Medicare Part C / Q000331:legislation & jurisprudence / Q000592:standards; D017008:Negotiating; D010344:Patient Advocacy / Q000331:legislation & jurisprudence; D017060:Patient Satisfaction; D011787:Quality of Health Care; D012308:Risk Management; D012935:Social Justice; D014481:United States