Using quality management to balance the economic and humane imperatives in behavioral health care.
The authors describe how quality management can be used to achieve an ethical balance between economic pressures and high-quality patient care.
O'Connell
G E
GE
O'Connell Human Resources Development, Manchester, Connecticut, USA.
Grosch
W N
WN
D004991:Ethics, Institutional; D006778:Hospitals, Psychiatric / Q000191:economics / Q000592:standards; D006801:Humans; D008605:Mental Health Services / Q000191:economics* / Q000592:standards*; D009936:Organizational Innovation; D017063:Outcome Assessment, Health Care; D010344:Patient Advocacy; D011209:Power, Psychological; D011567:Psychiatric Department, Hospital / Q000191:economics / Q000592:standards; D013192:Staff Development; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States