The quality manager.
In the entire quality management jigsaw, no one piece is more important than an adequately trained and qualified quality manager. The terms quality co-ordinator and quality improvement officer do nothing to assist the understanding of this vital member of a hospital's staff. This paper describes the qualifications and role of a quality manager and emphasises that few such qualified quality managers exist in Australian hospitals.
Wilson
L L
LL
Faculty of Health Sciences, School of Public Health, La Trobe University, Bundoora, Victoria, Australia. lwilson10@Compuserve.com
D001315:Australia; D006740:Hospital Administrators / Q000592:standards*; D006801:Humans; D007400:Interprofessional Relations; D007587:Job Description; D011361:Professional Competence; D012308:Risk Management / Q000458:organization & administration*; D012941:Social Responsibility; D017749:Total Quality Management / Q000458:organization & administration*; D000078329:Workforce