title: A good communications plan can defuse crisis situations.
abstract: Community Health Partners, Lorain, Ohio, met the challenge of two nurses' strikes with comprehensive internal communications and conscientious media monitoring.
authors.forename: T
authors.initials: T
authors.lastname: Rees
mesh_terms: D003142:Communication; D006764:Hospitals, Community / Q000458:organization & administration*; D015277:Hotlines; D009741:Nursing Staff, Hospital; D009820:Ohio; D011641:Public Relations; D013317:Strikes, Employee