title: Developing patient satisfaction questionnaires.
abstract: Karen Collins provides a practical guide to undertaking a patient satisfaction survey. She outlines the background to patient satisfaction research and highlights some of the main issues surrounding patient satisfaction measures.
authors.affiliation: School of Health and Related Research, University of Sheffield.
authors.forename: K
authors.initials: K
authors.lastname: Collins
mesh_terms: D006801:Humans; D015401:Nursing Administration Research / Q000379:methods; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000379:methods*; D011795:Surveys and Questionnaires