title: Using quality management to balance the economic and humane imperatives in behavioral health care.
abstract: The authors describe how quality management can be used to achieve an ethical balance between economic pressures and high-quality patient care.
authors.affiliation: O'Connell Human Resources Development, Manchester, Connecticut, USA.
authors.forename: G E
authors.initials: GE
authors.lastname: O'Connell
authors.forename: W N
authors.initials: WN
authors.lastname: Grosch
mesh_terms: D004991:Ethics, Institutional; D006778:Hospitals, Psychiatric / Q000191:economics / Q000592:standards; D006801:Humans; D008605:Mental Health Services / Q000191:economics* / Q000592:standards*; D009936:Organizational Innovation; D017063:Outcome Assessment, Health Care; D010344:Patient Advocacy; D011209:Power, Psychological; D011567:Psychiatric Department, Hospital / Q000191:economics / Q000592:standards; D013192:Staff Development; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States