An evaluation approach for a new paradigm--health care integration.
This paper explores an approach to the implementation and evaluation of integrated health service delivery. It identifies the key issues involved in integration evaluation, provides a framework for assessment and identifies areas for the development of new tools and measures. A proactive role for evaluators in responding to health service reform is advocated.
Mater University of Queensland Centre for General Practice, South Brisbane, Australia.
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de Jong
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Jackson
D019033:Delivery of Health Care, Integrated / Q000458:organization & administration* / Q000592:standards*; D006302:Health Services Research / Q000379:methods*; D006801:Humans; D015279:Organizational Culture; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D015397:Program Evaluation / Q000379:methods*; D011788:Quality of Life; D018511:Systems Integration