The art of getting what you want for optimal patient care.
Getting your way is a mix of logical and emotional issues. It is important to establish rapport and meet a person emotionally before trying to sell an idea. It is essential to think an idea through clearly ahead of time and to present it clearly and logically. The possibility of resistance should be anticipated so that the presentation addresses potential areas of resistance. It is important to actively listen, to agree when possible, and to not appear too eager. Persuasion is both an art and science. When used skillfully, persuasive techniques are powerful tools of communication and productivity.
Davidhizar
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D004509:Education, Nursing, Continuing; D006801:Humans; D007400:Interprofessional Relations; D017008:Negotiating / Q000379:methods*; D009740:Nursing Staff / Q000523:psychology*; D009743:Nursing, Practical; D005791:Patient Care / Q000592:standards