EMR to the rescue. An ambulatory care pilot project shows that data sharing equals cost shaving.
OBJECTIVE
Inefficiencies in managing office practices and costs.


METHODS
Installation of an EMR in ambulatory practices to integrate clinical data from patient visits and use it to improve efficiencies "downstream".


RESULTS
Marked reduction in costs of ambulatory practice management and major improvements in revenue capture, improved patient satisfaction.


CONCLUSIONS
Analysis of workflow, documentation of progress with benchmarking.
University of Pennsylvania Health System, Philadelphia, USA. eric.pifer@uphs.upenn.edu
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Pifer
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Smith
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Keever
D000046:Academic Medical Centers / Q000458:organization & administration*; D000555:Ambulatory Care Information Systems / Q000458:organization & administration*; D017046:Cost Savings; D017598:Efficiency, Organizational; D007755:Laboratories, Hospital / Q000458:organization & administration; D016347:Medical Records Systems, Computerized; D009817:Office Management; D019982:Organizational Case Studies; D010350:Patient Credit and Collection; D015143:Philadelphia; D010865:Pilot Projects; D011216:Practice Management, Medical / Q000458:organization & administration*