Not a social event: the follow-up phone call.
The follow-up phone call provides an invaluable opportunity to evaluate patient education, identify trends that may require improvement in practice, determine compliance with discharge instructions, and assess overall impressions of performance. This process supports efforts to "close the loop" on patient contact.
Ambulatory Surgery and PACU, Greenwich Hospital, Greenwich, CT, USA. sbcpan@aol.com
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D000556:Ambulatory Surgical Procedures / Q000451:nursing*; D006801:Humans; D010351:Patient Discharge; D013527:Perioperative Nursing / Q000379:methods*; D011182:Postoperative Care / Q000379:methods*; D013689:Telephone