Measuring and benchmarking quality in hospitals.
As the cost of health care increases, but the resources available to deliver patient care decrease, the issue of quality becomes a major concern for everyone either receiving or delivering health care services. Adding to the complexity of the quality issues facing health care institutions have been a number of recent health care articles reporting patient safety issues. These issues have ranged from medical mistakes to medication errors. Factors cited as contributing to these errors have been the shortage of resources, shortage of professionals to provide direct patient care, i.e. nurses, and the increasing cost of providing health care services.
Homa-Lowry Healthcare Consulting, Canton, USA. 105255.42@compuserve.com
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D019985:Benchmarking; D006761:Hospitals / Q000592:standards*; D006801:Humans; D017063:Outcome Assessment, Health Care; D011787:Quality of Health Care; D014481:United States