Outcomes management: from concepts to application.
This article provides an introduction to the definition of and rationale for outcomes management and includes a brief review of the outcomes management literature. A model for outcomes management, which links processes that can be changed in care delivery to outcomes that can be measured in a patient population, is reviewed. Guidelines for application of the outcomes management model and practical examples of application to two surgical patient populations are presented. Finally, issues important to outcomes management as a tool for performance improvement are discussed.
Perkins
S B
SB
University of Maryland Medical Center, 29 S. Greene Street, Baltimore, MD 21201, USA. sperkins@umm.edu
Connerney
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I
Hastings
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CE
D001026:Coronary Artery Bypass / Q000451:nursing / Q000592:standards*; D006331:Heart Diseases / Q000451:nursing / Q000601:surgery; D006801:Humans; D007674:Kidney Diseases / Q000451:nursing / Q000601:surgery; D016030:Kidney Transplantation / Q000451:nursing / Q000592:standards*; D017146:Models, Organizational; D017063:Outcome Assessment, Health Care / Q000379:methods* / Q000458:organization & administration*