A diversity challenge: understanding cultural differences and communication.
Managing a diverse work group offers many challenges--especially when it comes to communication. As the HIM work force becomes more diverse, managers need to address this issue. The authors offer some strategies for better communication.
Smothers
G
G
Professional Dynamic Network, Inc., Olympia Fields, IL, USA. pdnseek@worldnet.att.net
Stelter
A
A
D003144:Communication Barriers; D018864:Cultural Diversity; D006801:Humans; D019451:Information Management; D007400:Interprofessional Relations; D008497:Medical Record Administrators; D014481:United States; D000078329:Workforce