A diversity challenge: understanding cultural differences and communication.
Managing a diverse work group offers many challenges--especially when it comes to communication. As the HIM work force becomes more diverse, managers need to address this issue. The authors offer some strategies for better communication.
Professional Dynamic Network, Inc., Olympia Fields, IL, USA. pdnseek@worldnet.att.net
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Smothers
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Stelter
D003144:Communication Barriers; D018864:Cultural Diversity; D006801:Humans; D019451:Information Management; D007400:Interprofessional Relations; D008497:Medical Record Administrators; D014481:United States; D000078329:Workforce