Linking affiliates electronically.
OBJECTIVE
Store-and-forward clinical messaging system was cumbersome and inadequate to support modern technology.


METHODS
Installation of a secure Web-based system that automates communication among physicians, hospitals, clinical laboratories and other departments.


RESULTS
Time savings for office personnel and physicians; access by physicians to clinical information anytime, anywhere; consolidation of lab results into one report; customized form--filing capability. KEY TO SUCCESS: Comprehensive and ongoing training to ensure user acceptance.
Bethesda Healthcare System, Boynton Beach, Fla., USA.
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Kronhaus
D003195:Computer Communication Networks; D017598:Efficiency, Organizational; D005431:Florida; D006747:Hospital Communication Systems; D006801:Humans; D019451:Information Management; D019982:Organizational Case Studies; D012984:Software