Implementation of ISO 9000 to the food industry: an overview.
Since the early 1980s, manufacturing industries worldwide have seen a revolution in the way they operate. Consumers have become more and more demanding and the key to company/firm survival is the recognition of customers' satisfaction. In a way, companies have been forced to enhance the quality of their processes and their products. Some of them chose to establish internal quality systems whereas others have opted for employing a general quality system standard, such as the BS 5750 or the ISO 9000 series. In Greece, a great part of the companies (about 80%) employ quality system standards, among which the highest percentage (80%) belong to food manufacturing industries.
Efstratiadis
M M
MM
Laboratory of Food Chemistry and Biochemistry, Department of Food Science and Technology, Faculty of Agriculture, Box 265, Aristotle University of Thessaloniki, 54 006 Thessaloniki, Greece.
Karirti
A C
AC
Arvanitoyannis
I S
IS
D003258:Consumer Behavior; D005062:European Union; D019649:Food Industry / Q000592:standards*; D006801:Humans; D012015:Reference Standards; D017749:Total Quality Management