Managing knowledge workers in clinical systems.
In Future Work, Coates and colleagues cite seven forces that are reshaping work and the workforce. One is the advent of "knowledge workers," who gather, distribute, and add value to information. In health care, the transition to integrated delivery systems, replete with care plans, critical paths, and assessment of clinical outcomes supported by information technology, is driving the need to reeducate for a knowledge-based workforce. Managers of clinical systems need to be familiar with the characteristics of knowledge workers affecting the delivery environment, organizational structure, and culture of an organization. These same managers will be expected to develop strategies to manage the transition to a knowledge-based workforce.
Snyder
J R
JR
School of Allied Health Professions, Louisiana State University Health Sciences Center, New Orleans, Louisiana, USA.
D002984:Clinical Laboratory Information Systems / Q000458:organization & administration*; D006801:Humans; D019451:Information Management / Q000193:education*; D019359:Knowledge; D013677:Medical Laboratory Science / Q000193:education*; D013192:Staff Development; D014481:United States; D000078329:Workforce