Test-retest reliability and factor structures of organizational citizenship behavior for Hong Kong workers.
In 1990 Podsakoff, MacKenzie, Moorman, and Fetter developed a scale to measure the five dimensions of organizational citizenship behavior. Test-retest data over 15 weeks are reported for this scale for a sample of 82 female and 32 male Chinese tellers (ages 18 to 54 years) from a large international bank in Hong Kong. Stability was .83, and there was no significant change between Times 1 and 2. Analysis indicated the five-factor structure and showed it to be a reliable measure when used with a nonwestern sample.
Lam
S S
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School of Business, University of Hong Kong, Pokfulam Road, Hong Kong.
D000293:Adolescent; D000328:Adult; D005260:Female; D006723:Hong Kong; D006801:Humans; D008297:Male; D008875:Middle Aged; D015279:Organizational Culture; D015203:Reproducibility of Results; D012919:Social Behavior; D011795:Surveys and Questionnaires; D014937:Work