title: NHS Direct will not cure ward-level staffing and skill-mix problems.
mesh_terms: D001291:Attitude of Health Personnel; D001294:Attitude to Health; D002983:Clinical Competence / Q000592:standards*; D016529:Emergency Nursing / Q000592:standards*; D015277:Hotlines / Q000592:standards*; D006801:Humans; D009741:Nursing Staff, Hospital / Q000600:supply & distribution*; D010561:Personnel Staffing and Scheduling / Q000592:standards*; D010821:Physicians, Family / Q000523:psychology; D013222:State Medicine / Q000458:organization & administration; D006113:United Kingdom; D000078329:Workforce; D016526:Workload