title: "We didn't get the claim," and other payer excuses.
abstract: How many times have you heard from a third-party payer, "we don't have the claim"? Is it only the health insurance industry that has problems receiving its mail and electronic transmissions? Rather than spend time beating up on the payers, the author provides constructive and proactive approaches to help identify why claims fall into a black hole and how to avoid pitfalls.
authors.affiliation: MGMA Member Organization, 200 Cordwainer Drive, Suite 300, Norwell, MA 02061, USA. jrw@beaconpartners.com
authors.forename: J
authors.initials: J
authors.lastname: Williams
mesh_terms: D007343:Insurance Carriers; D007345:Insurance Claim Review / Q000592:standards*; D007349:Insurance, Health, Reimbursement; D010934:Planning Techniques; D011216:Practice Management, Medical; D011340:Problem Solving; D013997:Time Factors; D014481:United States