title: [Intramuscular administration of drugs: skills of pharmacy personnel].
abstract: Complications from the incorrect administration of intramuscular injections can cause serious organic damages, infections and increase the patient's permanence in health institution or to harm the functions in the work. The previous study detected several cases of patients with local complications after administration of diclofenac in pharmacies and it concluded that the lack of knowledge of this technique can be the causes of these complications. This current study objectives to identify and evaluate the level of knowledge of the professional that administer medications in pharmacies of Ribeirão Preto--SP. The study constituted in a survey, from a questionnaire with 20 open and closed questions, applied to a population constituted for occupational working in pharmacies, selected through the method of the sampling, resulting in a total of 41 pharmacies. It was concluded that the population is receiving medications from occupationals, without a specific formation and with deficit of knowledge regarding the technique. The subjects referred not to receive training to exercise that procedure, learning it with other employee or observing somebody that accomplishes it. It results knowledge gaps that can cause complications in the population that uses the services of those institutions.
authors.affiliation: Departamento de Enfermagem Geral e Especializada/EERP-USP.
authors.forename: S M
authors.initials: SM
authors.lastname: Rangel
authors.forename: S H
authors.initials: SH
authors.lastname: Cassiani
mesh_terms: D002983:Clinical Competence; D004333:Drug Administration Routes; D005260:Female; D006801:Humans; D007273:Injections, Intramuscular; D008297:Male; D010595:Pharmacists