title: Answering your questions on effective leadership, and improving communication skills.
authors.affiliation: Milton S. Hershey Medical Center, Penn State Geisinger Health System, Hershey, PA, USA. Cfrings@compuserve.com
authors.forename: C S
authors.initials: CS
authors.lastname: Frings
mesh_terms: D003142:Communication; D006801:Humans; D007398:Interpersonal Relations; D007857:Leadership; D017056:Medical Laboratory Personnel / Q000592:standards*; D010559:Personnel Management / Q000379:methods*; D011361:Professional Competence; D014481:United States