Appointment scheduling system: a vehicle for increased productivity.
Operations management is the design and control of systems responsible for the productive use of human resources, equipment, and facilities in the development of a product or service. Applying those concepts to appointment scheduling can coordinate efficient use of resources. The focus of this paper is to assist the dentist and dental team in creating an appointment scheduling system that maximizes productivity and profitability.
Goldstein
B
B
Marshall School of Business, University of Southern California, USA. bgoldstein@preferredipa.com
D001071:Appointments and Schedules; D003199:Computer Systems; D003797:Dental Staff; D003815:Dentists; D004526:Efficiency; D017598:Efficiency, Organizational; D004630:Emergencies; D005376:Financial Management; D006801:Humans; D007256:Information Systems; D011215:Practice Management, Dental / Q000191:economics / Q000458:organization & administration*