A comparison of governance types and patient satisfaction outcomes.
Given our dynamic healthcare marketplace, it is imperative to examine the context in which nurses function. A unit level study was conducted to investigate the influence of governance type on organizational culture, nurse work satisfaction, nurse retention, and patient satisfaction. The results of the study will be of value to nurse executives wanting to redesign the context for nursing service to improve outcomes, including nurse and patient satisfaction.
Stumpf
L R
LR
Carlow College, Department of Nursing, Graduate School, Pittsburgh, Pennsylvania, USA. lrstumpf@tcsinternet.net
D000328:Adult; D001291:Attitude of Health Personnel; D003659:Decision Making, Organizational; D005260:Female; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D008389:Marketing of Health Services; D016294:Models, Nursing; D015401:Nursing Administration Research; D009741:Nursing Staff, Hospital / Q000458:organization & administration* / Q000523:psychology*; D009745:Nursing, Supervisory / Q000458:organization & administration*; D015279:Organizational Culture; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D017060:Patient Satisfaction; D010414:Pennsylvania; D010563:Personnel Turnover; D011795:Surveys and Questionnaires