title: A 58-year-old woman dissatisfied with her care.
authors.affiliation: Center for Health Systems Design and Evaluation, Institute for Health Policy, Department of Medicine, Massachusetts General Hospital/Partners Healthcare System, USA. jdaley1@partners.org
authors.forename: J
authors.initials: J
authors.lastname: Daley
mesh_terms: D000556:Ambulatory Surgical Procedures / Q000592:standards*; D000758:Anesthesia; D005260:Female; D006801:Humans; D008329:Managed Care Programs / Q000592:standards*; D008875:Middle Aged; D010044:Outpatient Clinics, Hospital / Q000592:standards; D010344:Patient Advocacy; D005791:Patient Care / Q000592:standards*; D017060:Patient Satisfaction; D011787:Quality of Health Care