Developing a corrective-action plan for the revenue cycle.
A corrective-action plan for improving a group practice's revenue cycle should be preceded by a careful analysis of desired outcomes, current performance, and key indicators to be used. The revenue-cycle improvement-planning process should involve all stakeholders--physicians, management, and staff. Once goals have been set and key indicators selected, the group practice should perform a pyramid analysis. This analysis takes into account the information system capabilities, work-flow processes, staffing, and organizational structure needed to support the revenue cycle. When the pyramid analysis has been completed, a workable plan can be developed.
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PricewaterhouseCoopers LLC, Philadelphia, Pennsylvania, USA. cynthia.d.fry@us.pwcglobal.com
D000067:Accounts Payable and Receivable; D017598:Efficiency, Organizational; D005376:Financial Management / Q000379:methods*; D006123:Group Practice / Q000191:economics*; D007182:Income; D010350:Patient Credit and Collection; D010561:Personnel Staffing and Scheduling; D010934:Planning Techniques; D012941:Social Responsibility; D014481:United States