title: Asking the right question.
authors.affiliation: Kaiser Permanente Aging Network, San Diego, California, USA. richard.d.dellapenna@kp.org
authors.forename: R
authors.initials: R
authors.lastname: Della Penna
mesh_terms: D002140:California; D007722:Health Knowledge, Attitudes, Practice; D006279:Health Maintenance Organizations / Q000458:organization & administration; D006302:Health Services Research; D006801:Humans; D008503:Medical Staff / Q000193:education / Q000523:psychology; D017146:Models, Organizational; D020380:Needs Assessment / Q000458:organization & administration*; D009720:Nurse Clinicians / Q000193:education / Q000458:organization & administration / Q000523:psychology; D009936:Organizational Innovation; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration; D010819:Physician's Role; D015397:Program Evaluation; D013727:Terminal Care / Q000523:psychology* / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*