Reducing health care risk. The challenge is to make everyone feel accountable.
Are employees punished or praised for acknowledging errors, raising concerns about safety, or identifying recurrent medical mishaps? To reduce risk, managers must promote a safety culture where everyone shares a sense of accountability and takes responsibility for high-quality care.
DiBella
A J
AJ
Organization Transitions, Inc., East Greenwich, Rhode Island, USA. ajdibella@orgtransitions.com
D006298:Health Services Administration / Q000592:standards*; D006761:Hospitals / Q000592:standards; D006801:Humans; D007318:Inservice Training; D007857:Leadership; D019300:Medical Errors / Q000517:prevention & control*; D015279:Organizational Culture; D009936:Organizational Innovation; D012308:Risk Management / Q000458:organization & administration*; D012941:Social Responsibility; D014481:United States