title: 12 surefire ways to lose patients.
authors.forename: D A
authors.initials: DA
authors.lastname: Grandinetti
mesh_terms: D003142:Communication; D006801:Humans; D009819:Office Visits; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D011216:Practice Management, Medical / Q000592:standards*; D011787:Quality of Health Care; D014481:United States