title: The butler did it.
authors.affiliation: Boston University School of Public Health, USA.
authors.forename: E
authors.initials: E
authors.lastname: Friedman
mesh_terms: D003466:Cultural Characteristics; D003695:Delivery of Health Care / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D019300:Medical Errors / Q000517:prevention & control; D012539:Scapegoating; D012941:Social Responsibility; D014481:United States