title: Getting the royal treatment. Many health plans are going the extra mile for consumers looking for the best service for their healthcare dollar.
authors.forename: L B
authors.initials: LB
authors.lastname: Benko
mesh_terms: D019468:Disease Management; D019538:Health Care Surveys; D006801:Humans; D007256:Information Systems; D008329:Managed Care Programs / Q000458:organization & administration* / Q000592:standards / Q000706:statistics & numerical data; D015279:Organizational Culture; D010344:Patient Advocacy / Q000331:legislation & jurisprudence; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D018802:Patient-Centered Care; D011641:Public Relations; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States