title: New software: did we get what we expected?
authors.forename: J A
authors.initials: JA
authors.lastname: Tompkins
authors.forename: B
authors.initials: B
authors.lastname: Hall
mesh_terms: D001292:Attitude to Computers; D003142:Communication; D004651:Employment; D006801:Humans; D007318:Inservice Training; D008330:Management Audit; D010934:Planning Techniques; D012984:Software / Q000191:economics / Q000592:standards*; D014481:United States