Adopting innovations--lessons learned from a peer-based hospital diversion program.
Moves to bridge the gap between research and practice have heightened interest in how service innovations are adopted. This paper reports on a peer-based hospital diversion program that provided short-term respite care, clinical monitoring, connection or re-connection to other mental health services, and peer support. The program was successful in providing services to the target population and was viewed as highly desirable by service recipients and clinical agencies. However, full adoption of this innovation was not realized and it closed barely a year after opening. Lessons learned from both the "life" and "death" of this program are offered.
Burns-Lynch
B
B
Mental Health Association of Southeastern Pennsylvania, Philadelphia, USA.
Salzer
M S
MS
D003156:Community Mental Health Services / Q000458:organization & administration* / Q000706:statistics & numerical data; D003256:Community Participation / Q000706:statistics & numerical data; D004059:Diffusion of Innovation; D018575:Home Care Services, Hospital-Based / Q000458:organization & administration / Q000706:statistics & numerical data; D006754:Hospital Restructuring; D006801:Humans; D010379:Peer Group; D015143:Philadelphia; D015397:Program Evaluation; D012017:Referral and Consultation; D012144:Respite Care / Q000458:organization & administration; D011795:Surveys and Questionnaires