title: Handling difficult people and difficult situations.
authors.affiliation: Jameson Management, Inc, Davis, Oklahoma 73030, USA. jameson@brightok.net
authors.forename: C
authors.initials: C
authors.lastname: Jameson
mesh_terms: D003142:Communication; D003220:Conflict, Psychological; D003812:Dentist-Patient Relations; D006801:Humans; D014481:United States