title: Listen and learn.
abstract: After making a solicitation, a lot can be gained by listening to a donor's questions. Do not simply answer the question. Consider why they asked it in the first place.
authors.affiliation: Essential Philanthropic Services, Wichita, KS, USA.
authors.forename: R G
authors.initials: RG
authors.lastname: Swanson
mesh_terms: D003142:Communication; D005653:Fund Raising / Q000379:methods*; D017408:Guidelines as Topic; D006801:Humans; D007398:Interpersonal Relations; D009939:Organizations, Nonprofit / Q000191:economics; D014481:United States