title: Ensuring the quality of health care.
abstract: The importance of high standards and striving for excellence in the Hong Kong health care system have been affirmed in the debate following release of the Harvard Report. This paper reviews the issue of quality in health care and recommends a triad quality framework to achieve this, consisting of enhancing professional practice, empowering patients, and providing a facilitative environment in which quality of care is encouraged.
authors.affiliation: Hospital Authority Head Office, Hospital Authority Building, Mongkok, Hong Kong.
authors.forename: S V
authors.initials: SV
authors.lastname: Lo
authors.forename: H
authors.initials: H
authors.lastname: Fung
mesh_terms: D006801:Humans; D017063:Outcome Assessment, Health Care; D010358:Patient Participation; D011361:Professional Competence; D011785:Quality Assurance, Health Care