Dealing with difficult patients: one institution's response.
Plavnick
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St. Joseph Medical Center, Albuquerque, NM, USA. CheriPlavnick@aol.com
D000046:Academic Medical Centers / Q000458:organization & administration*; D003220:Conflict, Psychological; D003617:Dangerous Behavior; D017408:Guidelines as Topic; D006746:Hospital Bed Capacity, 500 and over; D015285:Hospital-Patient Relations; D006801:Humans; D007318:Inservice Training; D015141:Los Angeles; D016134:Organizational Policy; D010346:Patient Care Management / Q000592:standards*; D010351:Patient Discharge; D011369:Professional-Patient Relations; D012308:Risk Management / Q000592:standards*; D000074606:Smoking Prevention; D012941:Social Responsibility; D019966:Substance-Related Disorders / Q000517:prevention & control; D016312:Treatment Refusal; D014789:Visitors to Patients