Justice, citizenship, and role definition effects.
A limitation of the organizational citizenship behavior (OCB) literature is that theory and empirical evidence suggest that some employees define OCBs as part of their job. A theoretical framework that addresses this problem is tested in this article. The framework focuses on 2 effects: a role enlargement effect (i.e., employees with more favorable attitudes define OCB as inrole behavior, which, in turn, results in greater citizenship) and a role discretion effect (i.e., the relationship between employees' attitudes and their citizenship will be stronger among employees who define OCB as extrarole behavior). In tests of this framework with 2 independent samples of supervisor-subordinate dyads, role definitions were found to moderate several relationships between procedural justice and OCB, providing support for the role discretion effect. Implications for OCB theory and research are discussed.
Tepper
B J
BJ
School of Management, Gatton College of Business and Economics, University of Kentucky, USA. bjtepper@email.uncc.edu
Lockhart
D
D
Hoobler
J
J
D000328:Adult; D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D007587:Job Description; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D015279:Organizational Culture; D010465:Perception; D010558:Personnel Loyalty; D010559:Personnel Management / Q000331:legislation & jurisprudence*; D011287:Prejudice; D012380:Role