Sense of place, organizational context and the strategic management of publicly funded hospitals.
An era of managerialism in health care delivery systems is now well ensconced throughout the nations of the OECD. This development has occurred, in large part, as a response to funding pressures in institutionally based health care delivery imposed by principal third party insurers. In the case of publicly funded hospitals, the more traditional concerns for stewardship and appeasement of professional groups is being replaced by a greater emphasis on cost consciousness and corporate-style leadership as these organizations seek to reposition themselves in new funding and regulatory environments. While institutional theory and strategic management perspectives help illuminate these issues, this paper argues that a place-based perspective is also needed to understand the changes currently underway in health care delivery and publicly funded human services more generally. This is illustrated with reference to developments in the strategic management of public hospitals in the province of Ontario. Evidence from a survey of senior administrators of public hospitals, distributed at the height of these policy reform initiatives, is examined to shed light on local level management responses to changing policy and fiscal pressures. The data suggest that the latest policy directions in the province of Ontario will 'encourage' hospital executives in particular community settings to steer their organizations in very unfamiliar directions. The findings suggest a need for greater attention to context and setting in health services research and policy.
Hanlon
N T
NT
School of Health Services Administration, Dalhousie University, 5599 Fenwick Street, Halifax, NS, Canada B3H 1R2. neil.hanlon@dal.ca
D002170:Canada; D003659:Decision Making, Organizational; D005380:Financing, Government; D018166:Health Care Reform / Q000706:statistics & numerical data*; D006302:Health Services Research; D006754:Hospital Restructuring / Q000706:statistics & numerical data*; D006779:Hospitals, Public / Q000191:economics / Q000458:organization & administration* / Q000706:statistics & numerical data; D006801:Humans; D007390:International Agencies; D007857:Leadership; D009864:Ontario; D015279:Organizational Culture; D009936:Organizational Innovation; D010934:Planning Techniques; D011795:Surveys and Questionnaires