Enhancing transfer of training:  using role-play to foster teamwork in the cockpit.
Role-plays serve a unique purpose in providing practice and feedback for aircrew team development training in the classroom. When compared with other training strategies, role-play provides targeted practice and feedback of specific behaviors at low cost, with the trade-off being the amount of fidelity it provides. This article presents guidelines for designing role-plays to elicit crew resource management (CRM) behaviors and providing feedback to trainees on their performance. Through careful design procedures, a role-play exercise can provide both targeted practice and feedback and serve a useful purpose in the overall training design of a CRM training program.
Beard
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Executive Consulting Group, Inc., Albany, New York, USA.
Salas
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Prince
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C
D000060:Accidents, Aviation / Q000517:prevention & control; D000337:Aerospace Medicine; D001359:Aviation / Q000193:education*; D006804:Ergonomics; D005246:Feedback; D006801:Humans; D007318:Inservice Training; D012381:Role Playing; D014163:Transfer, Psychology