title: A sociotechnical approach to patient safety: quality improvement in hospital laboratories.
authors.affiliation: Health Services Administration Program, Florida Atlantic University, Boca Raton, USA.
authors.forename: J A
authors.initials: JA
authors.lastname: Valentine
authors.forename: R
authors.initials: R
authors.lastname: Behara
mesh_terms: D005246:Feedback; D006801:Humans; D007398:Interpersonal Relations; D007755:Laboratories, Hospital / Q000592:standards*; D005791:Patient Care / Q000592:standards; D011209:Power, Psychological; D017751:Safety Management / Q000379:methods*; D013597:Systems Analysis; D017749:Total Quality Management / Q000379:methods*; D014481:United States