title: Reviving staff spirit: a key to impressive service.
authors.affiliation: Gail Scott and Associates, Meadowbrook, Pennsylvania, USA. gscott@gailscottassociates.com
authors.forename: G
authors.initials: G
authors.lastname: Scott
mesh_terms: D003258:Consumer Behavior; D006282:Health Personnel / Q000193:education / Q000523:psychology*; D006801:Humans; D007400:Interprofessional Relations; D007588:Job Satisfaction; D007858:Learning; D009013:Morale; D015279:Organizational Culture; D010559:Personnel Management / Q000379:methods*; D014481:United States