title: Public gives hospitals scores in customer satisfaction.
authors.affiliation: Zimmerman Communications, Hales Corners, WI, USA.
authors.forename: C
authors.initials: C
authors.lastname: Zimmerman
mesh_terms: D019985:Benchmarking; D003258:Consumer Behavior; D006761:Hospitals / Q000592:standards*; D006801:Humans; D011209:Power, Psychological; D011639:Public Opinion; D014481:United States