Pudor, honor, and autoridad: the evolving patient-physician relationship in Spain.
The expression of emotion and the sharing of information are determined by cultural factors, consultation time, and the structure of the health care system. Two emblematic situations in Spain - the expression of aggression in the patient-physician encounter, and the withholding of diagnostic information from the patient - have not been well-described in their sociocultural context. To explore these, the authors observed and participated in clinical practice and teaching in several settings throughout Spain and analyzed field notes using qualitative methods. In this paper, we explore three central constructs - modesty (pudor), dignity (honor), and authority (autoridad) - and their expressions in patient-physician encounters. We define two types of emotions in clinical settings - public, extroverted expressions of anger and exuberance; and private, deeply held feelings of fear and grief that tend to be expressed through the arts and religion. Premature reassurance and withholding of information are interpreted as attempts to reconstruct the honor and pudor of the patient. Physician authority and perceived loyalty to the government-run health care system generate conflict and aggression in the patient-physician relationship. These clinical behaviors are contextualized within cultural definitions of effective communication, an ideal patient-physician relationship, the role of the family, and ethical behavior. Despite agreement on the goals of medicine, the behavioral manifestations of empathy and caring in Spain contrast substantially with northern European and North American cultures.
Epstein
R M
RM
Department of Family Medicine and Psychiatry, University of Rochester, 885 South Avenue, NY, USA. ronald_epstein@urmc.rochester.edu
Borrell i Carrió
F
F
D000374:Aggression / Q000523:psychology; D001291:Attitude of Health Personnel / Q000208:ethnology; D001294:Attitude to Health / Q000208:ethnology; D001318:Authoritarianism; D003142:Communication; D003220:Conflict, Psychological; D003466:Cultural Characteristics; D004645:Empathy; D004992:Ethics, Medical; D006801:Humans; D009313:National Health Programs; D010344:Patient Advocacy; D010558:Personnel Loyalty; D010819:Physician's Role; D010817:Physician-Patient Relations; D010821:Physicians, Family / Q000523:psychology*; D011209:Power, Psychological; D011320:Primary Health Care; D013030:Spain; D014342:Truth Disclosure; D028722:Virtues