title: Just say "No". Beware the urge to terminate the patient who is never satisfied.
authors.forename: L R
authors.initials: LR
authors.lastname: Plunkett
mesh_terms: D003812:Dentist-Patient Relations; D006801:Humans; D009518:New York; D017060:Patient Satisfaction; D028743:Professional Misconduct; D016079:Refusal to Treat / Q000331:legislation & jurisprudence*; D019564:Unnecessary Procedures