title: Beyond best practices: knowledge management.
authors.forename: S
authors.initials: S
authors.lastname: Burns
mesh_terms: D019985:Benchmarking; D006801:Humans; D019451:Information Management; D019359:Knowledge; D007858:Learning; D015279:Organizational Culture; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care / Q000458:organization & administration* / Q000592:standards; D013192:Staff Development; D014481:United States