Relationship of nurses' assessment of organizational culture, job satisfaction, and patient satisfaction with nursing care.
This exploratory study investigated the relationship among staff nurses' assessment of organizational culture, job satisfaction, inpatient satisfaction with information about home care and follow-up, and general inpatient satisfaction with nursing care. A conceptual path model was tested using a secondary data analysis research design. Staff nurses and inpatients were sampled from inpatient units. The unit of analysis was patient care units. Pearson correlation and regression analyses were used. We found that strength of organizational culture predicted job satisfaction well and positively; job satisfaction predicted inpatient satisfaction significantly and positively; and inpatient satisfaction predicted general inpatient satisfaction well and positively. Methodological challenges of this study are discussed.
Tzeng
Huey Ming
HM
Department of Nursing, I-Shou University, Kaohsiung, Taiwan. tzeng_heuyming@yahoo.com
Ketefian
Shaké
S
Redman
Richard W
RW
D000328:Adult; D003120:Colorado; D005260:Female; D006757:Hospital Units; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D016294:Models, Nursing; D009732:Nursing Care / Q000592:standards*; D009741:Nursing Staff, Hospital / Q000523:psychology*; D015279:Organizational Culture; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D011795:Surveys and Questionnaires