title: Making the best of managed care: state ombudsman, report card and profile programs aim to aid those frustrated by HMOs.
authors.forename: R
authors.initials: R
authors.lastname: Cauchi
mesh_terms: D006279:Health Maintenance Organizations / Q000331:legislation & jurisprudence; D006801:Humans; D007255:Information Services / Q000331:legislation & jurisprudence; D010344:Patient Advocacy / Q000331:legislation & jurisprudence; D013219:State Government; D014481:United States