Learning, changing and managing in mental health.
This paper draws on research which considers the implications for practitioners and managers of implementing new ideas for practice gained from learning and education in mental health in the UK. Using a questionnaire survey followed by eight semi-structured interviews, the research set out to identify the issues facing workers trying to implement change in the workplace as a result of new learning gained from study of an Open University mental health course. The paper argues that much management literature on change within organisations is problematic in this specific context. This is largely because it takes insufficient account of the complexities surrounding work within social care (particularly mental health). Findings show that workers who have undertaken learning in mental health often feel disempowered and isolated when attempting to introduce new ideas for practice into the workplace. The first line manager operates at the intersection of practice and learning and has a key role in enabling and supporting staff through practice as well as service change and professional development. This paper locates the distance learning experience within a wider framework of student/practitioner support, and explores the role of the first line manager in supporting and enabling staff.
Henderson
J
J
School of Health and Social Welfare, Open University, Walton Hall, Milton Keynes, MK 7 6AA, UK. jeanette.henderson@open.ac.uk
D020375:Education, Distance; D006282:Health Personnel / Q000193:education*; D006801:Humans; D008605:Mental Health Services / Q000458:organization & administration*; D009936:Organizational Innovation; D013192:Staff Development; D013222:State Medicine / Q000458:organization & administration; D011795:Surveys and Questionnaires; D006113:United Kingdom; D000078329:Workforce