title: An effective metrics program can ensure IT performance success.
authors.affiliation: CSC's Global Health Solutions Group, Chicago, Illinois, USA.
authors.forename: M
authors.initials: M
authors.lastname: Budd
authors.forename: C
authors.initials: C
authors.lastname: Malcolm
mesh_terms: D003258:Consumer Behavior; D017598:Efficiency, Organizational; D005377:Financial Management, Hospital / Q000379:methods; D006751:Hospital Information Systems / Q000592:standards*; D008330:Management Audit / Q000379:methods*; D014481:United States