title: A very public failure: lessons for quality improvement in healthcare organisations from the Bristol Royal Infirmary.
authors.affiliation: Health Services Management Centre, University of Birmingham, Park House, 40 Edgbaston Park Road, Birmingham B14 2RT, UK. k.m.j.walshe@bham.ac.uk
authors.forename: K
authors.initials: K
authors.lastname: Walshe
authors.forename: N
authors.initials: N
authors.lastname: Offen
mesh_terms: D002648:Child; D002983:Clinical Competence; D003219:Confidentiality; D004739:England; D006779:Hospitals, Public / Q000592:standards*; D006801:Humans; D007857:Leadership; D008485:Medical Audit; D019300:Medical Errors / Q000517:prevention & control; D010372:Pediatrics / Q000592:standards*; D012308:Risk Management; D013222:State Medicine / Q000592:standards; D013903:Thoracic Surgery / Q000592:standards*; D017749:Total Quality Management