A very public failure: lessons for quality improvement in healthcare organisations from the Bristol Royal Infirmary.
Walshe
K
K
Health Services Management Centre, University of Birmingham, Park House, 40 Edgbaston Park Road, Birmingham B14 2RT, UK. k.m.j.walshe@bham.ac.uk
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D002648:Child; D002983:Clinical Competence; D003219:Confidentiality; D004739:England; D006779:Hospitals, Public / Q000592:standards*; D006801:Humans; D007857:Leadership; D008485:Medical Audit; D019300:Medical Errors / Q000517:prevention & control; D010372:Pediatrics / Q000592:standards*; D012308:Risk Management; D013222:State Medicine / Q000592:standards; D013903:Thoracic Surgery / Q000592:standards*; D017749:Total Quality Management