title: Dealing with conflict in a psychiatric setting.
authors.affiliation: Harvard Negotiation Project, Harvard Law School, Cambridge, MA 02138, USA.
authors.forename: Daniel L
authors.initials: DL
authors.lastname: Shapiro
authors.forename: Elizabeth
authors.initials: E
authors.lastname: Tippett
mesh_terms: D003220:Conflict, Psychological; D003419:Crisis Intervention; D006801:Humans; D001523:Mental Disorders / Q000523:psychology* / Q000628:therapy*; D008605:Mental Health Services / Q000191:economics / Q000592:standards; D010353:Patient Education as Topic; D011369:Professional-Patient Relations; D011787:Quality of Health Care