title: Collaboration and integration of community-based health and human services in a nonprofit managed care system.
abstract: This article reports the results of research on a single, urban system of health and human services delivery for clients with serious mental illness. The primary focus was to examine how collaboration and services integration among the more than 40 mostly nonprofit provider agencies were affected by the introduction of managed care. A critical factor in explaining the results was the role of the behavioral health authority in implementing and managing the system.
authors.affiliation: School of Public Administration and Policy, University of Arizona, Tuscon, USA.
authors.forename: Keith G
authors.initials: KG
authors.lastname: Provan
authors.forename: H Brinton
authors.initials: HB
authors.lastname: Milward
authors.forename: Kimberley Roussin
authors.initials: KR
authors.lastname: Isett
mesh_terms: D001130:Arizona; D003156:Community Mental Health Services / Q000458:organization & administration*; D003299:Cooperative Behavior; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration*; D006077:Government Agencies; D006302:Health Services Research; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration*; D008484:Medicaid; D017146:Models, Organizational; D019982:Organizational Case Studies; D009939:Organizations, Nonprofit; D011635:Public Health Administration