[Evaluation of a leadership education at the Rigshospitalet. How an evaluation design can support organizational learning].
BACKGROUND
The aim of the present study was to evaluate a Management & Leadership Education and Training Programme at the hospital before, during, and after implementation, allowing stakeholders to qualify alteration of the Programme as a process by using for instance formative evaluation.


METHODS
The Delphi method is used for pre-evaluation of the concept of the Programme. Pre- and post-questionnaires were employed to measure the participants' adaptation of the hospital's "Management Fundamentals" before and after the Programme.


RESULTS
The Expert panel stated that the Programme concept was pertinent and applicable. One hundred per cent recommended the Programme to be interdisciplinary. Eighty-two per cent stated that it would probably be difficult to acquire organisational learning. The results of the pre- and post-questionnaires showed that the participants and their superiors found that they adapted the hospital's "Management Fundamentals" better after having followed the Programme.


CONCLUSIONS
With the use of the Delphi method (formative evaluation), the Programme concept could be altered already before implementation. The experts stated that they were not sure that the Programme would support organisational learning. Having this knowledge, it has been possible to work with activities supporting organisational learning already during implementation. In future, the experience with pre- and post-measurements will be used in a concrete way to support the learning environment in the organisation.
Møllmann
A
A
H:S Rigshospitalet, uddannelses- og udviklingsafdelingen, afsnit 7221. mollmann@rh.dk
Witziers
B
B
D003657:Decision Making; D003697:Delphi Technique; D003718:Denmark; D004502:Education, Medical, Continuing / Q000379:methods*; D006739:Hospital Administration / Q000193:education*; D006783:Hospitals, State / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D015397:Program Evaluation / Q000379:methods; D013192:Staff Development; D011795:Surveys and Questionnaires
Evaluering af lederuddannelse på Rigshospitalet. Hvordan evalueringsdesign kan hjaelpe til at skabe laering i organisationen.