Patient safety, thy name is quality.
Trustees must take the lead in communicating the importance of an organization-wide quality program. Patient safety is a natural outgrowth of an aggressive and nonpunitive approach to quality.
Classen
D
D
dclassen@fcg.com
D003142:Communication; D006075:Governing Board; D006739:Hospital Administration / Q000592:standards*; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D019300:Medical Errors / Q000517:prevention & control*; D024382:Professional Role; D019984:Quality Indicators, Health Care; D017751:Safety Management; D012984:Software; D017749:Total Quality Management; D014341:Trustees; D014481:United States