title: Bad connection.
authors.affiliation: walt.borges@texmed.org
authors.forename: W
authors.initials: W
authors.lastname: Borges
mesh_terms: D003142:Communication; D017048:Health Care Costs / Q000639:trends; D006801:Humans; D007345:Insurance Claim Review / Q000191:economics / Q000592:standards*; D007349:Insurance, Health, Reimbursement / Q000191:economics / Q000592:standards*; D013689:Telephone; D013997:Time Factors