title: Doing deals.
abstract: In the previous two articles in this series, Fiona Westwood looked at the importance of managing conflict positively and influencing people without the use of direct authority. We now move on to the next management tool--the ability to 'do deals' with people.
authors.forename: F
authors.initials: F
authors.lastname: Westwood
mesh_terms: D000223:Adaptation, Psychological; D003142:Communication; D003220:Conflict, Psychological; D003657:Decision Making; D006801:Humans; D007400:Interprofessional Relations; D017008:Negotiating / Q000379:methods* / Q000523:psychology; D009718:Nurse Administrators / Q000523:psychology*; D009741:Nursing Staff, Hospital / Q000523:psychology*; D009745:Nursing, Supervisory / Q000458:organization & administration*; D010559:Personnel Management / Q000379:methods*; D010934:Planning Techniques; D011340:Problem Solving