title: Patient friendly billing: a first step.
authors.forename: R L
authors.initials: RL
authors.lastname: Clarke
mesh_terms: D003258:Consumer Behavior; D005377:Financial Management, Hospital / Q000379:methods / Q000592:standards; D015285:Hospital-Patient Relations; D010350:Patient Credit and Collection / Q000379:methods / Q000592:standards*; D017060:Patient Satisfaction; D014481:United States