[Quality in ambulatory medicine].
The perspectives of the insurance companies, medical associations and practitioners about quality in outpatient care are different. After a brief discussion of each of these views, a proposal for quality improvement through continuous medical education is presented. It applies to the doctor-patient relationship, the diagnostic and therapeutic strategies and the handling of uncertainty. Practically, simulations can help the physicians to understand the theory behind continuous quality improvement and apply it to the process of outpatient care.
Raetzo
M A
MA
Médical du Groupe Médical d'Onex et du Réseau DELTA, 3, route de Loëx, CH-1213 Onex. mar@gmo.ch
D000553:Ambulatory Care / Q000592:standards*; D001291:Attitude of Health Personnel; D004502:Education, Medical, Continuing / Q000379:methods; D006801:Humans; D007348:Insurance, Health; D008503:Medical Staff / Q000193:education / Q000523:psychology; D020380:Needs Assessment / Q000458:organization & administration*; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration; D016544:Patient Simulation; D010819:Physician's Role; D010817:Physician-Patient Relations; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D019984:Quality Indicators, Health Care / Q000458:organization & administration*; D012680:Sensitivity and Specificity; D012955:Societies, Medical; D013557:Switzerland; D017749:Total Quality Management / Q000458:organization & administration*
La qualité en medecine ambulatoire.