The balanced scorecard in healthcare organizations: a performance measurement and strategic planning methodology.
Voelker
K E
KE
School of Business, Indiana University Southeast, New Albany, USA.
Rakich
J S
JS
French
G R
GR
D003142:Communication; D017598:Efficiency, Organizational; D006298:Health Services Administration / Q000592:standards*; D006777:Hospitals, Proprietary / Q000458:organization & administration; D006788:Hospitals, Voluntary / Q000458:organization & administration; D006801:Humans; D007255:Information Services; D017146:Models, Organizational; D015279:Organizational Culture; D009936:Organizational Innovation; D019984:Quality Indicators, Health Care; D014481:United States