title: Patient safety: a tale of two systems.
abstract: Patient safety remains a major issue for health care delivery systems and the American public. One community hospital has kept pace with this issue using traditional quality management approaches. A national multihospital health care system has leveraged its electronic medical record system to facilitate data collection and analysis of events impacting patient safety. The article describes both approaches for addressing the complex issues surrounding patient safety.
authors.affiliation: Rush Medical College, Oak Park Hospital, Vencor-Chicago Hospitals, Chicago, Illinois, USA.
authors.forename: Michael R
authors.initials: MR
authors.lastname: Silver
authors.forename: Ruth
authors.initials: R
authors.lastname: Lusk
mesh_terms: D016907:Adverse Drug Reaction Reporting Systems; D003625:Data Collection; D006302:Health Services Research; D006764:Hospitals, Community / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007087:Illinois; D007629:Kentucky; D016347:Medical Records Systems, Computerized; D008508:Medication Errors / Q000517:prevention & control*; D009096:Multi-Institutional Systems / Q000458:organization & administration* / Q000592:standards; D019982:Organizational Case Studies; D017751:Safety Management; D017749:Total Quality Management; D014481:United States