[Analysis of mode of failure, their effects and criticality: improving of the hospital drug prescribing process].
Failure Mode, Effects, and Criticality Analysis (FMECA) is used in industry to prevent process or product failures. We studied the feasibility of this method in hospital organizations. FMECA was used to improve drug prescription in two medical wards. Failure modes were identified and classified hierarchically. Corrective actions were taken. Involvement of all the professionals concerned in this process was obtained, and has resulted in real acceptance of the proposed changes and in their effective realization.
Saizy-Callaert
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S
Service de Pharmacie, Centre Hospitalier Intercommunal de Créteil, 40 avenue de Verdun, 94010 Créteil, France.
Causse
R
R
Thébault
A
A
Chouaïd
C
C
D011307:Drug Prescriptions / Q000592:standards*; D006739:Hospital Administration / Q000592:standards; D006801:Humans; D010353:Patient Education as Topic / Q000592:standards; D010607:Pharmacy Service, Hospital / Q000592:standards*; D011785:Quality Assurance, Health Care; D017211:Treatment Failure