title: Eight sure fire ways to kill your practice: a patient's perspective.
authors.forename: E
authors.initials: E
authors.lastname: Giangrego
mesh_terms: D001071:Appointments and Schedules; D003142:Communication; D016854:Dental Anxiety / Q000517:prevention & control; D003797:Dental Staff; D003812:Dentist-Patient Relations; D006801:Humans; D010559:Personnel Management; D011215:Practice Management, Dental / Q000458:organization & administration*; D011369:Professional-Patient Relations; D017010:Reminder Systems