title: A customer-friendly revenue cycle improves patient satisfaction, loyalty.
authors.affiliation: Gustafson & Associates, Inc., Port Washington, Wisconsin, USA. solutions@gustassoc.com
authors.forename: Bobette M
authors.initials: BM
authors.lastname: Gustafson
mesh_terms: D003258:Consumer Behavior; D005377:Financial Management, Hospital / Q000592:standards*; D015285:Hospital-Patient Relations; D007857:Leadership; D010350:Patient Credit and Collection / Q000592:standards*; D014481:United States