title: Managing laboratory services on the five bases of quality.
authors.affiliation: Department of Public Health Science, University of Alberta, Edmonton, Alberta, Canada.
authors.forename: K V
authors.initials: KV
authors.lastname: Rondeau
mesh_terms: D019985:Benchmarking; D002170:Canada; D006801:Humans; D007753:Laboratories / Q000592:standards*; D011785:Quality Assurance, Health Care / Q000379:methods* / Q000458:organization & administration; D019984:Quality Indicators, Health Care