title: The complaint department. How does a lab properly investigate a problem?
authors.affiliation: Department of Pathology at the Medical Center of Louisiana at New Orleans, USA.
authors.forename: D E
authors.initials: DE
authors.lastname: Haun
authors.forename: A
authors.initials: A
authors.lastname: Leach
authors.forename: R
authors.initials: R
authors.lastname: Vivero
authors.forename: J
authors.initials: J
authors.lastname: Majonos
mesh_terms: D002984:Clinical Laboratory Information Systems; D003258:Consumer Behavior; D004650:Employee Performance Appraisal; D017408:Guidelines as Topic; D006801:Humans; D007753:Laboratories / Q000592:standards*; D016134:Organizational Policy; D012308:Risk Management / Q000379:methods*; D013048:Specimen Handling / Q000592:standards; D017749:Total Quality Management / Q000379:methods; D014481:United States