title: The balanced scorecard in healthcare organizations: a performance measurement and strategic planning methodology.
authors.affiliation: School of Business, Indiana University Southeast, New Albany, USA.
authors.forename: K E
authors.initials: KE
authors.lastname: Voelker
authors.forename: J S
authors.initials: JS
authors.lastname: Rakich
authors.forename: G R
authors.initials: GR
authors.lastname: French
mesh_terms: D003142:Communication; D017598:Efficiency, Organizational; D006298:Health Services Administration / Q000592:standards*; D006777:Hospitals, Proprietary / Q000458:organization & administration; D006788:Hospitals, Voluntary / Q000458:organization & administration; D006801:Humans; D007255:Information Services; D017146:Models, Organizational; D015279:Organizational Culture; D009936:Organizational Innovation; D019984:Quality Indicators, Health Care; D014481:United States