A case study of the implementation of outcomes-based funding within a local United Way system: some implications for practicing community psychology.
This case study provides an overview of significant organizational change within the United Way system in Franklin County/Columbus, Ohio. Franklin County is a major urban center with a population approaching 1 million. The implementation of outcomes-based finding proved to be a critical factor that served to promote change within the local United Way system. Adoption of outcomes-based funding principles resulted in significant shifts in United Way funding and major policy changes. A chronology of events and stakeholder reactions over a multiyear period are reviewed. The implications of this effort to initiate major, system-level change for the practice of community psychology are discussed.
Julian
D A
DA
United Way of Franklin County, Columbus, Ohio 43215, USA. djulian@uwaycolumbus.org
D002608:Charities / Q000191:economics / Q000458:organization & administration*; D003659:Decision Making, Organizational; D005381:Financing, Organized / Q000592:standards*; D006801:Humans; D007407:Interviews as Topic; D009820:Ohio; D019982:Organizational Case Studies; D009936:Organizational Innovation; D017063:Outcome Assessment, Health Care; D015397:Program Evaluation / Q000191:economics*; D011593:Psychology, Social; D012941:Social Responsibility; D012946:Social Welfare; D011795:Surveys and Questionnaires; D014505:Urban Population