title: Patient satisfaction is in the details. 6 N.Y. HMOs will give enrollees specific explanations when treatment is denied.
authors.forename: C
authors.initials: C
authors.lastname: Becker
mesh_terms: D030881:Disclosure; D006279:Health Maintenance Organizations / Q000458:organization & administration*; D006801:Humans; D020380:Needs Assessment; D017008:Negotiating; D009518:New York; D017060:Patient Satisfaction; D016079:Refusal to Treat