title: Introduction: the drivers of change.
authors.affiliation: Department of Health Care Administration, Trinity University, USA.
authors.forename: M E
authors.initials: ME
authors.lastname: Stefl
mesh_terms: D003695:Delivery of Health Care / Q000458:organization & administration* / Q000592:standards; D015969:National Academies of Science, Engineering, and Medicine, U.S., Health and Medicine Division; D009936:Organizational Innovation; D018802:Patient-Centered Care; D014481:United States