title: Quality management in laboratory medicine.
abstract: In the context of total quality management the paper is focused on analytical quality with special emphasis on the preanalytical steps from the patient to the sample. At the present time those are the most important limiting factors of the quality of laboratory results.
authors.affiliation: Medica-Medizinische Laboratorien, Zürich, Switzerland.
authors.forename: P
authors.initials: P
authors.lastname: Hagemann
mesh_terms: D001774:Blood Chemical Analysis / Q000592:standards; D001800:Blood Specimen Collection; D019411:Clinical Laboratory Techniques / Q000592:standards*; D003951:Diagnostic Errors; D006801:Humans; D012308:Risk Management; D013048:Specimen Handling; D013557:Switzerland; D017749:Total Quality Management