title: From "no way" to "know-how": getting through tough times with information management.
authors.forename: Sally
authors.initials: S
authors.lastname: McKenzie
mesh_terms: D000066:Accounting; D001071:Appointments and Schedules; D017598:Efficiency, Organizational; D005376:Financial Management / Q000191:economics / Q000458:organization & administration; D006801:Humans; D019451:Information Management / Q000379:methods*; D007256:Information Systems; D010347:Patient Care Planning; D010350:Patient Credit and Collection; D011215:Practice Management, Dental / Q000191:economics / Q000458:organization & administration*; D017010:Reminder Systems