title: Conveying an effective message in voice mail or e-mail.
authors.affiliation: Cerner Corp., Kansas City, MO, USA.
authors.forename: Leah
authors.initials: L
authors.lastname: Curtin
authors.forename: Roy L
authors.initials: RL
authors.lastname: Simpson
mesh_terms: D003142:Communication; D003195:Computer Communication Networks; D006801:Humans; D007398:Interpersonal Relations; D007400:Interprofessional Relations; D013689:Telephone; D014481:United States; D014956:Writing