title: NHS direct: no cushy number.
authors.forename: Enid
authors.initials: E
authors.lastname: Povey
authors.forename: Jill
authors.initials: J
authors.lastname: Stringer
mesh_terms: D016529:Emergency Nursing / Q000458:organization & administration*; D005260:Female; D015277:Hotlines / Q000458:organization & administration*; D006801:Humans; D007255:Information Services / Q000458:organization & administration; D008297:Male; D011361:Professional Competence; D013222:State Medicine / Q000592:standards*; D006113:United Kingdom