title: Work flow redesign: the key to success when using PACS.
abstract: OBJECTIVE
  Our objective is to emphasize the importance of work flow redesign, rather than filmless operation itself, to achieve cost reduction and improvement in productivity with picture archiving and communication systems (PACS).
  
  
  CONCLUSIONS
  Our 8-year experience with PACS shows that the greatest benefit of the transition to a digital system has been the ability to use it as a tool to reengineer overall work flow, both in the imaging department and throughout the health care enterprise.
authors.affiliation: Department of Radiology, VA Maryland Health Care System, 10 N. Greene St., Baltimore, MD 21201, USA.
authors.forename: Eliot
authors.initials: E
authors.lastname: Siegel
authors.forename: Bruce
authors.initials: B
authors.lastname: Reiner
mesh_terms: D017598:Efficiency, Organizational; D011872:Radiology Department, Hospital / Q000458:organization & administration*; D011873:Radiology Information Systems / Q000458:organization & administration*