Lessons learned: developing education for a system-wide documentation project.
BACKGROUND
As Summa Health System implemented an integrated interdisciplinary documentation system, educational sessions for staff had to be developed and presented.


METHODS
Structure of classes, scheduling of sessions, ongoing revisions and refinements, and key elements of success are shared.


RESULTS
Staff members incorporated the documentation changes into practice.


CONCLUSIONS
Other organizations may benefit and learn from the experiences of our two-hospital system in developing and scheduling education for a system-wide change project.
Brunt
B A
BA
Summa Health System, Akron, Ohio 44304, USA.
D003200:Computer User Training / Q000379:methods*; D003479:Curriculum; D004282:Documentation; D006751:Hospital Information Systems; D006801:Humans; D007318:Inservice Training / Q000458:organization & administration*; D016347:Medical Records Systems, Computerized / Q000458:organization & administration*; D009096:Multi-Institutional Systems; D020380:Needs Assessment / Q000458:organization & administration*; D009820:Ohio; D010348:Patient Care Team; D010561:Personnel Staffing and Scheduling; D010564:Personnel, Hospital / Q000193:education*; D016730:Program Development / Q000379:methods*