title: When a staff member is causing conflict: scapegoat, a management problem or an opportunity for change in culture?
authors.forename: C A
authors.initials: CA
authors.lastname: Alvarez
mesh_terms: D003220:Conflict, Psychological; D003253:Consultants / Q000523:psychology; D006801:Humans; D007400:Interprofessional Relations; D009720:Nurse Clinicians / Q000523:psychology*; D009740:Nursing Staff / Q000523:psychology*; D009745:Nursing, Supervisory / Q000458:organization & administration*; D015279:Organizational Culture; D009936:Organizational Innovation; D010559:Personnel Management / Q000379:methods*; D017132:Workplace / Q000523:psychology*