title: Redesigning processes in ambulatory chemotherapy: creating a patient appointment scheduling system: Part II.
authors.affiliation: London Regional Cancer Centre, London, Ontario.
authors.forename: M
authors.initials: M
authors.lastname: Langhorn
authors.forename: C
authors.initials: C
authors.lastname: Morrison
mesh_terms: D000970:Antineoplastic Agents / Q000627:therapeutic use*; D001071:Appointments and Schedules; D006754:Hospital Restructuring; D006801:Humans; D015401:Nursing Administration Research; D009741:Nursing Staff, Hospital / Q000600:supply & distribution*; D009859:Oncology Nursing; D009936:Organizational Innovation; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration* / Q000706:statistics & numerical data; D010562:Personnel Staffing and Scheduling Information Systems; D013996:Time and Motion Studies; D017749:Total Quality Management / Q000458:organization & administration; D000078329:Workforce; D016526:Workload / Q000706:statistics & numerical data
chemical_list: D000970:Antineoplastic Agents