title: Improving patient flow: the Esther Project.
authors.forename: Ann B
authors.initials: AB
authors.lastname: Gordon
mesh_terms: D002908:Chronic Disease; D003142:Communication; D003266:Continuity of Patient Care / Q000458:organization & administration* / Q000592:standards; D003299:Cooperative Behavior; D006801:Humans; D010348:Patient Care Team; D010865:Pilot Projects; D016730:Program Development; D013548:Sweden; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States