title: Meeting employee expectations: exploring change through employee feedback.
authors.affiliation: City of Plano Health Department, 1520 Avenue, K, Suite 210, Plano, TX 75086, USA. brianc@gwmail.plano.gov
authors.forename: Brian
authors.initials: B
authors.lastname: Collins
mesh_terms: D003142:Communication; D005246:Feedback; D006801:Humans; D007324:Institutional Management Teams; D007588:Job Satisfaction; D007857:Leadership; D009936:Organizational Innovation; D010559:Personnel Management; D017749:Total Quality Management