title: Preserving and restoring patient trust.
authors.affiliation: Dana-Farber Cancer Institute, 44 Binney St., Boston, MA 02115-6013, USA.
authors.forename: James B
authors.initials: JB
authors.lastname: Conway
mesh_terms: D001900:Boston; D002173:Cancer Care Facilities / Q000458:organization & administration* / Q000592:standards; D015285:Hospital-Patient Relations; D006801:Humans; D007398:Interpersonal Relations; D019300:Medical Errors / Q000517:prevention & control* / Q000523:psychology; D015279:Organizational Culture; D009937:Organizational Objectives; D017751:Safety Management