title: Arbitration is optional. HMOs rankled by AAA's policy change.
authors.forename: Laura B
authors.initials: LB
authors.lastname: Benko
mesh_terms: D002140:California; D016265:Conflict of Interest; D006279:Health Maintenance Organizations / Q000592:standards*; D008318:Malpractice; D017008:Negotiating; D016134:Organizational Policy; D012952:Societies / Q000458:organization & administration*; D014481:United States