title: Great expectations.
authors.affiliation: Russells Hall Hospital A&E Department, Dudley
authors.forename: J
authors.initials: J
authors.lastname: Welsh
mesh_terms: D000328:Adult; D000367:Age Factors; D000368:Aged; D001291:Attitude of Health Personnel; D004632:Emergency Medical Services / Q000592:standards* / Q000639:trends; D004638:Emergency Treatment / Q000451:nursing*; D005260:Female; D019538:Health Care Surveys; D006801:Humans; D008297:Male; D008875:Middle Aged; D009723:Nurse-Patient Relations; D017060:Patient Satisfaction; D012106:Research; D012737:Sex Factors; D011795:Surveys and Questionnaires; D014218:Triage; D006113:United Kingdom