title: New employee strategies pay off. Identity crisis at Jeanes Hospital gives way to a new day.
abstract: A new spirit is evident at Jeanes Hospital in Philadelphia, where morale had slumped following the combination of the 128-year old Quaker-based institution with the Temple University Health System. The key is a new CEO with a passion for open communication, honest messaging and consistent follow-up.
authors.forename: Judith D
authors.initials: JD
authors.lastname: Botvin
mesh_terms: D000329:Advertising; D001291:Attitude of Health Personnel; D003142:Communication; D006754:Hospital Restructuring; D006801:Humans; D007588:Job Satisfaction; D008389:Marketing of Health Services; D015279:Organizational Culture; D010506:Periodicals as Topic; D010557:Personnel Administration, Hospital / Q000379:methods* / Q000592:standards; D015143:Philadelphia; D017749:Total Quality Management