title: Working with NHS direct.
authors.affiliation: Rochdale Infirmary, Lancashire.
authors.forename: B
authors.initials: B
authors.lastname: Griffiths
authors.forename: H
authors.initials: H
authors.lastname: Collier
mesh_terms: D003299:Cooperative Behavior; D004636:Emergency Service, Hospital / Q000706:statistics & numerical data*; D009732:Nursing Care; D013222:State Medicine / Q000458:organization & administration*; D014218:Triage / Q000458:organization & administration*; D006113:United Kingdom