title: Illness belongs to the people.
authors.forename: A
authors.initials: A
authors.lastname: David
mesh_terms: D001071:Appointments and Schedules; D004636:Emergency Service, Hospital / Q000706:statistics & numerical data; D005194:Family Practice / Q000592:standards*; D015277:Hotlines / Q000592:standards* / Q000706:statistics & numerical data; D006801:Humans; D007251:Influenza, Human / Q000453:epidemiology / Q000517:prevention & control* / Q000523:psychology; D010353:Patient Education as Topic / Q000379:methods*; D017060:Patient Satisfaction; D006113:United Kingdom / Q000453:epidemiology; D014850:Waiting Lists