Developing an outcomes management program in a public health department.
A local public health department planned and implemented a comprehensive outcomes management program over a 5-year period. Critical components included commitment of leadership and staff, collaborative decision-making related to clinical record software selection, extensive staff training and support in documentation and automation, and ongoing evaluation. This successful program now provides reliable and valid quantitative outcomes data for the department.
Monsen
Karen A
KA
Washington County Public Health and Environment, Stillwater, Minn., USA. karen.monsen@co.washington.mn.us
Martin
Karen S
KS
D003197:Computer Literacy; D006801:Humans; D008910:Minnesota; D017063:Outcome Assessment, Health Care; D016730:Program Development; D011635:Public Health Administration / Q000592:standards*; D011637:Public Health Nursing / Q000592:standards*; D012984:Software