title: Creating a climate of trust.
authors.affiliation: Princess Alexandra Hospital NHS Trust, Harlow.
authors.forename: M
authors.initials: M
authors.lastname: Walker
authors.forename: D
authors.initials: D
authors.lastname: Gilbert
mesh_terms: D019985:Benchmarking; D016507:Cardiology Service, Hospital / Q000592:standards*; D003256:Community Participation; D003659:Decision Making, Organizational; D004739:England; D017144:Focus Groups; D006292:Health Priorities; D006752:Hospital Planning; D006801:Humans; D010358:Patient Participation; D013222:State Medicine / Q000458:organization & administration*; D017749:Total Quality Management / Q000458:organization & administration*