title: "You've got mail": issues in communicating with patients and their families by e-mail.
authors: Department of Pediatrics, Boston University School of Medicine, Boston Medical Center, Boston, MA 02118, USA. howard.bauchner@bmc.org
authors: Howard
authors: H
authors: Bauchner
authors: William
authors: W
authors: Adams
authors: Helen
authors: H
authors: Burstin
mesh_terms: D001291:Attitude of Health Personnel; D003195:Computer Communication Networks / Q000592:standards*; D003219:Confidentiality; D003695:Delivery of Health Care / Q000379:methods / Q000592:standards; D005260:Female; D006801:Humans; D008297:Male; D008499:Medical Records / Q000706:statistics & numerical data; D010290:Parents / Q000523:psychology; D010372:Pediatrics / Q000379:methods / Q000458:organization & administration; D010817:Physician-Patient Relations; D011368:Professional-Family Relations; D012017:Referral and Consultation / Q000458:organization & administration / Q000592:standards