Nurse managers' use of a computer decision support system. Differences in nursing labor costs per patient day.
To control nursing labor cost, nurse managers (NMs) need access to productivity indicators and financial performance information on a daily basis. Labor cost and hour reports after the fact are no longer acceptable for making crucial management/labor decisions. The purpose of this study was to determine if there was a mean difference in nursing labor cost per patient day (PPD) when a nurse manager used a labor computer decision support system (CDSS) compared to an NM who did not use this system. This descriptive study was implemented on a study and comparison unit in both a psychiatric and a medical hospital. The CDSS provided the NMs with daily labor cost information on which to base labor decisions. Study findings indicate that with the use of the labor CDSS, nurse managers achieved better cost performance per patient day compared to the nurse managers who did not use the labor CDSS.
Carter
M
M
Capstone College of Nursing, University of Alabama, Box 870358, Russell Hall, Tuscaloosa, AL 35487, USA.
Cox
R
R
D003200:Computer User Training; D003660:Decision Support Systems, Management / Q000191:economics*; D004506:Education, Nursing / Q000379:methods; D017598:Efficiency, Organizational / Q000191:economics*; D006801:Humans; D009718:Nurse Administrators / Q000458:organization & administration*; D009738:Nursing Service, Hospital / Q000191:economics*; D000078329:Workforce