title: Impact of a telephone call centre on emergency department workload.
authors: Drew B
authors: DB
authors: Richardson
authors: Marielle A
authors: MA
authors: Ruigrok
mesh_terms: D001315:Australia; D004636:Emergency Service, Hospital / Q000706:statistics & numerical data*; D015277:Hotlines / Q000458:organization & administration*; D006801:Humans; D007253:Information Centers / Q000458:organization & administration*; D012680:Sensitivity and Specificity; D016526:Workload / Q000706:statistics & numerical data*