Quality telephone service: an essential part of risk management.
Harty-Golder
Barbara
B
D003258:Consumer Behavior; D006747:Hospital Communication Systems / Q000592:standards*; D006801:Humans; D007398:Interpersonal Relations; D007755:Laboratories, Hospital / Q000592:standards*; D012308:Risk Management; D013689:Telephone / Q000592:standards*; D014481:United States