title: Incident reporting: clarifying occurrences, incidents, and sentinel events.
abstract: The reporting, documentation, and evaluation of incident reports must be viewed as an educational process rather than as a punitive one. This article outlines the various ways to classify incidents: as a service occurrence, a serious incident, or a sentinel event.
authors.affiliation: judy-benson@mediaone.net
authors.forename: J
authors.initials: J
authors.lastname: Benson-Flynn
mesh_terms: D016907:Adverse Drug Reaction Reporting Systems / Q000458:organization & administration*; D004282:Documentation; D006801:Humans; D015995:Prevalence; D012308:Risk Management / Q000379:methods*