Creating a professional image in the laboratory.
Professional image is important for all members of the health-care team, including laboratory technicians. The image of individual members not only makes a statement about the competency of the team and the self-regard of its members, but also speaks of the way the individual represents the profession. Dexterity and skill, appearance and dress, and skills in communication all contribute to the impression a patient will have of the services received and the public image of the health-care agency. Laboratory technicians play a significant role as members of the interdisciplinary team regarding patient satisfaction in health care.
Davidhizar
Ruth
R
Bethel College, 1001 W. McKinley, Mishawaka, IN 46545, USA. rdavidhiza@aol.com
Shearer
Ruth
R
D006801:Humans; D017056:Medical Laboratory Personnel / Q000592:standards*; D013677:Medical Laboratory Science / Q000592:standards*; D011369:Professional-Patient Relations; D011641:Public Relations