Hospital medicine: understanding and drawing on the patient's perspective.
Poor communication and distance may result when the perspectives of clinicians and patients differ. Individual interviews, focus groups, and surveys of patients can inform health professionals about patient expectations and experiences with care. Hospital medicine will advance by learning from patients and their families and involving them in efforts to monitor and improve care.
Delbanco
Tom
T
D003142:Communication; D017144:Focus Groups; D020445:Hospitalists / Q000639:trends*; D006801:Humans; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D010817:Physician-Patient Relations