Parents' report of children's hospital care: what it means for your practice.
OBJECTIVE
To determine the aspects of nursing practice that are predictive of parent satisfaction with their child's hospitalization.


METHODS
A sample of 3,299 families whose children were hospitalized in a tertiary pediatric teaching hospital between 1995 and 1998 were surveyed. The survey covered their experiences during the child's hospitalization and their overall satisfaction with care.


RESULTS
Survey questions that were most strongly associated with overall satisfaction were questions about caring practices that are collaborations between nurses and parents. Satisfied parents reported nursing care that was tailored to their needs and preferences.


CONCLUSIONS
These findings are consistent with Curley's model for nursing practice, which predicts better patient outcomes when nursing care is synergistic with patient characteristics.
Marino
B L
BL
Center for Innovation and Clinical Scholarship in Pediatric Nursing, Children's Hospital, Boston, MA, USA.
Marino
E K
EK
D000293:Adolescent; D002648:Child; D002675:Child, Preschool; D003258:Consumer Behavior; D006801:Humans; D007223:Infant; D007231:Infant, Newborn; D009732:Nursing Care / Q000523:psychology*; D009741:Nursing Staff, Hospital / Q000523:psychology*; D010290:Parents / Q000523:psychology*