title: Mediation of patient complaints.
authors.forename: Tony
authors.initials: T
authors.lastname: Belak
mesh_terms: D003219:Confidentiality; D005260:Female; D006801:Humans; D007629:Kentucky; D008297:Male; D017008:Negotiating; D010353:Patient Education as Topic; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D010818:Practice Patterns, Physicians'