title: Satisfied employees=satisfied patients, smoother operations. A medical staff training program case study.
authors.affiliation: University of Missouri Health Care, Columbia, USA. jebsonl@health.missouri.edu
authors.forename: Leslie R
authors.initials: LR
authors.lastname: Jebson
authors.forename: Minna K
authors.initials: MK
authors.lastname: Koonse
authors.forename: Tammy
authors.initials: T
authors.lastname: Hickman
mesh_terms: D006123:Group Practice / Q000458:organization & administration*; D006801:Humans; D007318:Inservice Training; D007588:Job Satisfaction; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D011369:Professional-Patient Relations