title: Patient loyalty that lasts a lifetime.
authors.affiliation: University of Wisconsin-Whitewater, College of Business and Economics, USA. Peltierj@uwwvax.uww.edu
authors.forename: James W
authors.initials: JW
authors.lastname: Peltier
authors.forename: John A
authors.initials: JA
authors.lastname: Schibrowsky
authors.forename: Christopher R
authors.initials: CR
authors.lastname: Cochran
mesh_terms: D005260:Female; D006302:Health Services Research / Q000458:organization & administration; D006801:Humans; D009723:Nurse-Patient Relations; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D011787:Quality of Health Care; D014932:Women's Health Services / Q000592:standards*