The pursuit of excellence in medical record reviews.
The ongoing medical record review program at Sioux Valley Hospital USD Medical Center needed reenergizing: the results weren't taken seriously or producing the needed improvements. Using tools from the Joint Commission, an HIM professional and a performance improvement coordinator redesigned the process, making it more efficient and more effective. Here's how they did it.
Nelson
Mary
M
HIM Department, Sioux Valley Hospital, USD Medical Center, Sioux Falls, SD, USA. nelsonm@siouxvalley.org
Aman
Shari
S
D001363:Awards and Prizes; D019985:Benchmarking; D017598:Efficiency, Organizational; D017408:Guidelines as Topic; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008485:Medical Audit / Q000458:organization & administration*; D008500:Medical Records Department, Hospital / Q000592:standards*; D016347:Medical Records Systems, Computerized / Q000592:standards*; D009937:Organizational Objectives; D013023:South Dakota; D014481:United States