Satisfied employees=satisfied patients, smoother operations. A medical staff training program case study.
Jebson
Leslie R
LR
University of Missouri Health Care, Columbia, USA. jebsonl@health.missouri.edu
Koonse
Minna K
MK
Hickman
Tammy
T
D006123:Group Practice / Q000458:organization & administration*; D006801:Humans; D007318:Inservice Training; D007588:Job Satisfaction; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D011369:Professional-Patient Relations