Maintaining proficient supervisor performance with direct support personnel: an analysis of two management approaches.
A traditional management approach using indirect feedback was compared to an approach involving direct feedback for maintaining supervisory proficiency in observing and providing feedback to staff. Three supervisors participated in each condition. The first 3 supervisors then received direct feedback. Direct feedback was accompanied by high levels of performance relative to the indirect feedback protocol. The need for maintenance procedures with supervisors is discussed.
Green
Carolyn W
CW
Western Carolina Center, Morganton, North Carolina, USA.
Rollyson
Jeannia H
JH
Passante
Susan C
SC
Reid
Dennis H
DH
D000288:Administrative Personnel / Q000592:standards*; D000328:Adult; D005246:Feedback; D006801:Humans; D008875:Middle Aged; D010559:Personnel Management / Q000379:methods; D011361:Professional Competence / Q000592:standards*