title: An "inverse satisfaction law"? Why don't older patients criticise health services?
authors.affiliation: Department of Primary Care and Population Sciences, University College London, UK.
authors.forename: A
authors.initials: A
authors.lastname: Bowling
mesh_terms: D000367:Age Factors; D000368:Aged; D006299:Health Services for the Aged / Q000592:standards*; D006801:Humans; D017060:Patient Satisfaction; D006113:United Kingdom