title: Wait reduction: improving operational and financial performance in outpatient services.
authors.forename: Julie T
authors.initials: JT
authors.lastname: Chyna
mesh_terms: D019985:Benchmarking; D003363:Cost Control; D003625:Data Collection; D017598:Efficiency, Organizational; D005377:Financial Management, Hospital; D015279:Organizational Culture; D009937:Organizational Objectives; D010044:Outpatient Clinics, Hospital / Q000191:economics / Q000458:organization & administration* / Q000706:statistics & numerical data; D017748:Time Management; D017749:Total Quality Management; D014481:United States; D014850:Waiting Lists