title: Maintaining proficient supervisor performance with direct support personnel: an analysis of two management approaches.
abstract: A traditional management approach using indirect feedback was compared to an approach involving direct feedback for maintaining supervisory proficiency in observing and providing feedback to staff. Three supervisors participated in each condition. The first 3 supervisors then received direct feedback. Direct feedback was accompanied by high levels of performance relative to the indirect feedback protocol. The need for maintenance procedures with supervisors is discussed.
authors.affiliation: Western Carolina Center, Morganton, North Carolina, USA.
authors.forename: Carolyn W
authors.initials: CW
authors.lastname: Green
authors.forename: Jeannia H
authors.initials: JH
authors.lastname: Rollyson
authors.forename: Susan C
authors.initials: SC
authors.lastname: Passante
authors.forename: Dennis H
authors.initials: DH
authors.lastname: Reid
mesh_terms: D000288:Administrative Personnel / Q000592:standards*; D000328:Adult; D005246:Feedback; D006801:Humans; D008875:Middle Aged; D010559:Personnel Management / Q000379:methods; D011361:Professional Competence / Q000592:standards*