Predictors and outcomes of workplace violence and aggression.
The authors developed and assessed the psychometric properties of an instrument measuring risk for workplace violence and expanded a model linking (a) risk and experience of violence and aggression from the public and (b) experience of aggression from coworkers to emotional well-being, psychosomatic well-being, affective commitment, and turnover intentions. Using data from 254 employees representing 71 different occupations, the measure demonstrated acceptable within-occupation and 1-month test-retest reliability. The data supported the model and showed that public-initiated violence and aggression and coworker-initiated aggression were differentially associated with personal and organizational outcomes.
LeBlanc
Manon Mireille
MM
Department of Management, Saint Mary's University, Halifax, Nova Scotia, Canada.
Kelloway
E Kevin
EK
D000293:Adolescent; D000328:Adult; D000368:Aged; D000374:Aggression; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D011795:Surveys and Questionnaires; D014754:Violence; D017132:Workplace