title: Give patients a second chance before striking them off, says ombudsman.
authors.forename: Alex
authors.initials: A
authors.lastname: Vass
mesh_terms: D005194:Family Practice / Q000592:standards*; D006801:Humans; D010344:Patient Advocacy; D010817:Physician-Patient Relations; D013222:State Medicine / Q000592:standards; D006113:United Kingdom