The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange.
This study examined a model of the antecedents and consequences of perceived organizational support (POS) and leader-member exchange (LMX). It was predicted that organizational justice (procedural and distributive justice) and organizational practices that provide recognition to the employee (feelings of inclusion and recognition from upper management) would influence POS. For LMX, it was predicted that leader reward (distributive justice and contingent rewards) and punishment behavior would be important antecedents. Results based on a sample of 211 employee-supervisor dyads indicated that organizational justice, inclusion, and recognition were related to POS and contingent rewards were related to LMX. In terms of consequences, POS was related to employee commitment and organizational citizenship behavior, whereas LMX predicted performance ratings.
Wayne
Sandy J
SJ
Department of Managerial Studies, University of Illinois at Chicago, 60607-7122, USA. sjwayne@uic.edu
Shore
Lynn M
LM
Bommer
William H
WH
Tetrick
Lois E
LE
D000328:Adult; D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D007857:Leadership; D008297:Male; D015279:Organizational Culture; D011582:Psychological Theory; D012201:Reward; D012944:Social Support