title: Primary care trusts. The buck stops here.
abstract: PCTs should develop strategies for priority-setting and train key staff in handling patients' reactions. It is important to develop a policy and share it with the community health council. No attempt must be made to avoid media attention. Good relationships with clinicians are vital. PCTs need to develop a mindset that priority-setting is a legitimate activity and support those involved.
authors.affiliation: South Worcestershire PCT.
authors.forename: Diana
authors.initials: D
authors.lastname: Austin
mesh_terms: D003659:Decision Making, Organizational; D017598:Efficiency, Organizational; D006292:Health Priorities; D006801:Humans; D011320:Primary Health Care / Q000191:economics / Q000458:organization & administration*; D011641:Public Relations; D012941:Social Responsibility; D013192:Staff Development; D013222:State Medicine; D006113:United Kingdom