Strengthening the consumer voice in managed care: v. helping professionals listen.
Sabin
James E
JE
Harvard Medical School and Ethics Program at Harvard Pilgrim Health Care, Department of Ambulatory Care and Prevention, 133 Brookline Avenue, Sixth Floor, Boston Massachusetts 02215, USA. jim_sabin@hphc.org
Daniels
Norman
N
D003256:Community Participation; D006282:Health Personnel; D006801:Humans; D008329:Managed Care Programs; D008605:Mental Health Services