Benchmarking: the backbone of successful performance improvement.
Although there are many valid applications for comparative data--sometimes simply "knowing where you stand" is valuable--it is time for home care agencies to use benchmarking that moves beyond that point. Benchmarking is integral to organizational and management strategies whose ultimate goal is to improve, and not simply measure, performance. Peer benchmarks can be a critical resource in addressing the full spectrum of management challenges.
Tecca
Martha
M
Martha@Perforum.net
D019985:Benchmarking; D003258:Consumer Behavior; D003363:Cost Control; D003627:Data Interpretation, Statistical; D018574:Home Care Agencies / Q000191:economics / Q000592:standards*; D006801:Humans; D008330:Management Audit / Q000379:methods*; D017749:Total Quality Management / Q000379:methods*; D014481:United States