NHS Direct audited. Telephone consultations in general practice should be tested.
Toon
Peter D
PD
D002983:Clinical Competence; D005194:Family Practice / Q000458:organization & administration*; D015277:Hotlines / Q000592:standards*; D006801:Humans; D008485:Medical Audit; D013222:State Medicine / Q000458:organization & administration; D006113:United Kingdom