Meeting the needs of customers with health CRM.
Customer relationship management (CRM) is a business strategy, supported by applications and technologies, that can fundamentally transform how healthcare delivery organizations manage patient and physician interactions, reduce cost, improve customer-facing processes, drive market and revenue growth, and manage regulatory compliance processes.
Jon
J
Phillips
Samir
S
Panchal
D003142:Communication; D003195:Computer Communication Networks; D003258:Consumer Behavior; D003695:Delivery of Health Care / Q000458:organization & administration / Q000592:standards*; D017598:Efficiency, Organizational; D019983:Guideline Adherence; D006301:Health Services Needs and Demand; D006801:Humans; D010817:Physician-Patient Relations; D018511:Systems Integration; D014481:United States