title: Tips from the field: how to strengthen your customer service program.
authors.forename: Joseph
authors.initials: J
authors.lastname: Haas
mesh_terms: D001698:Biomedical Engineering / Q000458:organization & administration*; D003258:Consumer Behavior; D017598:Efficiency, Organizational; D017408:Guidelines as Topic; D008283:Maintenance / Q000379:methods / Q000458:organization & administration; D015279:Organizational Culture; D009937:Organizational Objectives; D010934:Planning Techniques; D011361:Professional Competence; D011786:Quality Control; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States