title: Hospital bookings. Sticking points.
abstract: The proportion of patients with booked appointments for hospital admissions and day-case treatment will have to more than double by 2005 to meet the NHS plan targets. Most patients with a booked appointment liked the system. Implementing a booking system requires considerable commitment from health professionals. The booking targets of the NHS plan will not be achieved without an increase in capacity.
authors.affiliation: Health Services Management Centre, Birmingham University.
authors.forename: Chris
authors.initials: C
authors.lastname: Ham
authors.forename: Ruth
authors.initials: R
authors.lastname: Kipping
authors.forename: Hugh
authors.initials: H
authors.lastname: McLeod
mesh_terms: D000553:Ambulatory Care / Q000458:organization & administration / Q000706:statistics & numerical data; D001071:Appointments and Schedules; D005194:Family Practice / Q000458:organization & administration*; D006302:Health Services Research; D006751:Hospital Information Systems; D006779:Hospitals, Public / Q000458:organization & administration* / Q000706:statistics & numerical data; D006801:Humans; D010343:Patient Admission; D010561:Personnel Staffing and Scheduling; D010865:Pilot Projects; D015397:Program Evaluation; D013222:State Medicine / Q000458:organization & administration; D006113:United Kingdom; D014850:Waiting Lists