[Creation and evaluation of the respective rank problem solution worksheet for improvement pharmaceutical management quality].
A respective rank problem solution worksheet was developed focusing on problem solution in training in pharmaceutical management. How the training influenced the instructions given to patients was then evaluated in two pharmacists in the NTT East Kanto Medical Center and three in an Ofuna central hospital. After the five pharmacists underwent the training, the records of 10 medication instructions to patients given by each before and after the training were compared. The records were analyzed based on a point calculation table, and the number of acquisition points was computed. The acquisition points increased significantly after training for all five pharmacists, from a mean of 3.56 before training to a mean of 8.34 after training. Although the acquisition points related to patient education were high, those for intervention during therapeutic monitoring, such as for adverse drug reaction or the selection of appropriate pharmaceuticals were acceptable, increasing to a mean 8.4 items after training compared with 4.4 items before. The respective rank problem solution worksheet is therefore considered useful in improving the quality of training pharmaceutical management.
Department of Pharmacy, Kanto Medical Center NTT EC, 5-9-22 Higashigotanda, Shinagawa-ku, Tokyo 141-8625, Japan. tanaka@kmc.mhc.east.ntt.co.jp
Masayo
M
Tanaka
Takao
T
Orii
Noriko
N
Kawai
Yoshiko
Y
Kondo
D004513:Education, Pharmacy, Continuing; D006801:Humans; D010607:Pharmacy Service, Hospital; D011785:Quality Assurance, Health Care / Q000379:methods*