title: [Strategic planning: integration of training and quality. Experience at the Umberto I Polyclinic of Rome].
abstract: This work shows how personnel involvement is one change strategy used in a complex organization making use of education and quality as main reorganization factors in a hospital system based on old management that didn't consider personnel as a strategy resource within a reorganizational change.
authors.affiliation: Direzione Sanitaria/U.O. per il miglioramento della Qualità, Azienda Policlinico Umberto I Roma.
authors.forename: C
authors.initials: C
authors.lastname: Luciani
authors.forename: S
authors.initials: S
authors.lastname: Cencetti
authors.forename: F
authors.initials: F
authors.lastname: Vaia
authors.forename: S
authors.initials: S
authors.lastname: Sodo
mesh_terms: D006786:Hospitals, Urban / Q000458:organization & administration* / Q000592:standards*; D006801:Humans; D009741:Nursing Staff, Hospital / Q000193:education / Q000592:standards; D010564:Personnel, Hospital; D011787:Quality of Health Care; D012384:Rome; D011795:Surveys and Questionnaires; D000078329:Workforce