title: An evaluation of patient satisfaction with an information leaflet for trauma survivors.
abstract: A new leaflet that provided information about posttraumatic reactions and how to deal with them was distributed within 14 days of attendance at the Accident and Emergency Department (ED), Aberdeen Royal Infirmary, to a heterogeneous sample of trauma patients (N = 222). An evaluation form to assess satisfaction with the leaflet was also mailed with the leaflet. A sample of 98 (44%) of the initial patient group responded, and 96% of them reported the leaflet as either very helpful or helpful. Satisfaction with the leaflet was not affected by age, by gender, or by the type of trauma encountered. Overall, the findings confirmed that such a leaflet is well received by trauma patients attending an ED.
authors.affiliation: Royal Cornhill Hospital, Grampian Primary Care NHS Trust, Aberdeen, Scotland, United Kingdom. carol.robertson@gpct.grampian.scot.nhs.uk
authors.forename: Carol
authors.initials: C
authors.lastname: Robertson
authors.forename: Susan
authors.initials: S
authors.lastname: Klein
authors.forename: Heather
authors.initials: H
authors.lastname: Bullen
authors.forename: David A
authors.initials: DA
authors.lastname: Alexander
mesh_terms: D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D010174:Pamphlets; D010353:Patient Education as Topic; D017060:Patient Satisfaction; D010865:Pilot Projects; D012606:Scotland; D018709:Statistics, Nonparametric; D013313:Stress Disorders, Post-Traumatic / Q000534:rehabilitation*; D017741:Survivors / Q000523:psychology*