title: CIOs making soft sell when calculating ROI.
authors.forename: Greg
authors.initials: G
authors.lastname: Gillespie
mesh_terms: D000288:Administrative Personnel; D001291:Attitude of Health Personnel; D002201:Capital Expenditures; D006751:Hospital Information Systems / Q000191:economics*; D006801:Humans; D007449:Investments / Q000191:economics*; D016347:Medical Records Systems, Computerized / Q000191:economics*; D010565:Persuasive Communication; D010865:Pilot Projects; D018511:Systems Integration