title: Taking a Direct line.
authors.forename: S
authors.initials: S
authors.lastname: Bourner
mesh_terms: D004739:England; D015277:Hotlines / Q000458:organization & administration*; D006801:Humans; D007587:Job Description; D024802:Nurse's Role; D009730:Nursing Assessment / Q000458:organization & administration*; D009740:Nursing Staff / Q000193:education / Q000458:organization & administration*; D013222:State Medicine