Cultural sensitivity: a practical approach to improving services.
Reports commissioned by the Department of Health (Acheson 1998, Alexander 1999) have highlighted the failure of the NHS to provide culturally sensitive services for black and Asian patients. Cultural sensitivity in nursing is the provision of care that is sensitive to the needs of clients from all cultures. The authors outline the action taken to improve cultural sensitivity in a community hospital.
Daddy
J
J
Leeds Road Community Hospital, Bradford.
Clegg
A
A
D001741:Black or African American / Q000523:psychology; D001291:Attitude of Health Personnel / Q000208:ethnology; D001294:Attitude to Health / Q000208:ethnology; D044383:Black People; D018864:Cultural Diversity; D004641:Emigration and Immigration; D004739:England; D006297:Health Services Accessibility / Q000592:standards; D006764:Hospitals, Community / Q000592:standards; D006801:Humans; D007255:Information Services / Q000592:standards; D008485:Medical Audit; D008913:Minority Groups / Q000523:psychology; D020380:Needs Assessment; D010560:Personnel Selection; D010564:Personnel, Hospital / Q000523:psychology / Q000600:supply & distribution; D011287:Prejudice; D013222:State Medicine / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*; D016746:Transcultural Nursing