title: A matter of trust.
authors.affiliation: Synertech, Harrisburg, PA, USA.
authors.forename: Brenda
authors.initials: B
authors.lastname: Smoker
mesh_terms: D017598:Efficiency, Organizational; D007256:Information Systems / Q000458:organization & administration* / Q000592:standards; D020407:Internet; D020416:Outsourced Services / Q000458:organization & administration*; D012984:Software; D014481:United States