Improving the quality of written information for patients.
Good communication with patients is vital. A national audit reported that written information for patients was of poor quality (Audit Commission 1993): this was followed by a number of interrelating studies reinforcing aspects of the report. This literature review has identified sufficient evidence to influence a change in practice. A protocol for the provision of written patient information is required, and this has been developed.
Nicklin
Joanna
J
Bristol Royal Infirmary. joanna.nicklin@ubht.swest.nhs.uk
D006801:Humans; D009729:Nursing; D010353:Patient Education as Topic / Q000379:methods*; D011787:Quality of Health Care; D013664:Teaching Materials; D006113:United Kingdom; D014956:Writing