title: Public performance reports and the will for change.
authors.forename: Donald M
authors.initials: DM
authors.lastname: Berwick
mesh_terms: D003256:Community Participation; D006279:Health Maintenance Organizations / Q000592:standards*; D019451:Information Management / Q000592:standards; D007255:Information Services / Q000600:supply & distribution*; D011785:Quality Assurance, Health Care; D019984:Quality Indicators, Health Care; D011787:Quality of Health Care / Q000145:classification*; D014481:United States