title: Benchmark results spur action in hospital ED.
abstract: Benchmarking stresses the importance of rate, not absolute numbers. Facility goes from dead last to first in just a few quarters. Sustaining change is much more difficult than achieving change.
mesh_terms: D019985:Benchmarking; D002648:Child; D004636:Emergency Service, Hospital / Q000592:standards* / Q000706:statistics & numerical data; D006776:Hospitals, Pediatric / Q000592:standards* / Q000706:statistics & numerical data; D006801:Humans; D009936:Organizational Innovation; D010352:Patient Dropouts; D011340:Problem Solving; D014861:Washington