A structured approach for the investigation of clinical incidents in health care: application in a general practice setting.
The NHS has made patent safety a national priority. A particular challenge is to ensure that lessons are learned from clinical incidents and that individuals and agencies take corrective action. A structured approach for the investigation of clinical incidents in health care is introduced and an example of its application in a general practice setting is presented The framework was originally developed for the investigation and analysis of incidents in hospitals, but the approach could also find application in general practice.
Rogers
Stephen
S
Department of Primary Care and Population Sciences, Royal Free and University College London Medical School, Archway Resource Centre. s.rogers@pcps.ucl.ac.uk
D006801:Humans; D019300:Medical Errors; D017063:Outcome Assessment, Health Care / Q000379:methods*; D011320:Primary Health Care / Q000592:standards*; D012308:Risk Management; D013222:State Medicine / Q000592:standards; D013597:Systems Analysis; D006113:United Kingdom