title: Wait watcher. Mixed message.
authors.affiliation: Health Services Management Centre, Birmingham University.
authors.forename: John
authors.initials: J
authors.lastname: Yates
mesh_terms: D019538:Health Care Surveys; D006801:Humans; D013222:State Medicine / Q000592:standards / Q000706:statistics & numerical data*; D006113:United Kingdom; D014850:Waiting Lists