title: Real users' experiences fall short of the mark.
authors.affiliation: Florence Nightingale School of Nursing and Midwifery, King's College London, UK.
authors.forename: Alison
authors.initials: A
authors.lastname: While
mesh_terms: D001294:Attitude to Health; D003256:Community Participation / Q000523:psychology*; D003659:Decision Making, Organizational; D006285:Health Planning / Q000458:organization & administration; D006801:Humans; D018802:Patient-Centered Care / Q000458:organization & administration; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom