Running to stand still: change and management in Canadian healthcare.
There is a pervasive belief among health system reformers that new public management techniques such as decentralization and market-based approaches will provide the answers to what ails healthcare systems. In this first installment of a two-part discussion, the assumptions and empirical evidence underpinning these techniques are scrutinized, and the effect of their implementation on those who manage the healthcare system is assessed. Other paradigms for delivering healthcare will be considered and described in the second article of this series. Healthcare systems around the world have been buffeted by rising costs, perceived inefficient use of resources, and consumer and provider dissatisfaction with the delivery and outcomes of care.
Rathwell
Thomas
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School of Health Services Administration, Dalhousie University, Halifax.
Persaud
D David
DD
D002170:Canada; D018166:Health Care Reform / Q000458:organization & administration*; D006291:Health Policy; D006801:Humans; D008389:Marketing of Health Services; D009313:National Health Programs / Q000458:organization & administration* / Q000639:trends; D015279:Organizational Culture; D011057:Politics; D012941:Social Responsibility