title: When silence makes a difference.
authors.affiliation: University Health Network, Toronto, ON. mary.ferguson-pare@uhn.on.ca
authors.forename: M
authors.initials: M
authors.lastname: Ferguson-Paré
authors.forename: Gail J
authors.initials: GJ
authors.lastname: Mitchell
mesh_terms: D003142:Communication; D004645:Empathy; D006801:Humans; D007400:Interprofessional Relations; D007588:Job Satisfaction; D024802:Nurse's Role; D009723:Nurse-Patient Relations; D009729:Nursing; D013315:Stress, Psychological