title: A structured approach for the investigation of clinical incidents in health care: application in a general practice setting.
abstract: The NHS has made patent safety a national priority. A particular challenge is to ensure that lessons are learned from clinical incidents and that individuals and agencies take corrective action. A structured approach for the investigation of clinical incidents in health care is introduced and an example of its application in a general practice setting is presented The framework was originally developed for the investigation and analysis of incidents in hospitals, but the approach could also find application in general practice.
authors.affiliation: Department of Primary Care and Population Sciences, Royal Free and University College London Medical School, Archway Resource Centre. s.rogers@pcps.ucl.ac.uk
authors.forename: Stephen
authors.initials: S
authors.lastname: Rogers
mesh_terms: D006801:Humans; D019300:Medical Errors; D017063:Outcome Assessment, Health Care / Q000379:methods*; D011320:Primary Health Care / Q000592:standards*; D012308:Risk Management; D013222:State Medicine / Q000592:standards; D013597:Systems Analysis; D006113:United Kingdom