When leaders harass: the impact of target perceptions of organizational leadership and climate on harassment reporting and outcomes.
Using cases of harassment by leaders, the authors examined the effects of target perceptions of leader responses to sexual harassment and whether leader implementation of harassment policies made a difference beyond the impact of the policies themselves. Results showed that women who perceived that leaders made honest efforts to stop harassment felt significantly freer to report harassment, were more satisfied with the complaint process, and reported greater commitment than did those viewing leaders as more harassment tolerant. Different leadership levels had different effects, with hierarchically proximal leaders generally having the greatest impact. Leadership mediated the relationship between organizational policy and outcomes, supporting the view that a key role for leaders is establishing an ethical organizational climate that reinforces formal harassment policies through actions.
Offermann
Lynn R
LR
Department of Psychology, George Washington University, Washington, DC 20052, USA. lro@gwu.edu
Malamut
Adam B
AB
D000328:Adult; D002980:Climate; D005260:Female; D006801:Humans; D007857:Leadership; D008297:Male; D015279:Organizational Culture; D010465:Perception; D012919:Social Behavior