title: [The PACT model].
authors.affiliation: Centre de recherche Fernand-Seguin de l'Hôpital Louis-H. Lafontaine, à Montréal.
authors.forename: Deborah A
authors.initials: DA
authors.lastname: Thomson
authors.forename: Daniel
authors.initials: D
authors.lastname: Gélinas
authors.forename: Nicole
authors.initials: N
authors.lastname: Ricard
mesh_terms: D001242:Assertiveness; D003152:Community Health Nursing / Q000592:standards*; D003153:Community Health Services / Q000592:standards; D006801:Humans; D016294:Models, Nursing; D009723:Nurse-Patient Relations; D011792:Quebec