title: Psychometric instrument evaluation: the pediatric family satisfaction questionnaire.
abstract: OBJECTIVE
  The purpose of this study was to evaluate parental satisfaction with hospital care in general pediatric units. A search for a valid parental satisfaction instrument resulted in the selection of the Pediatric Family Satisfaction Questionnaire (PFSQ) (Budreau & Chase, 1994). This paper will report on the psychometric testing of the PFSQ.
  
  
  METHODS
  The data were retrieved from several years of patient satisfaction surveys collected at a large Midwest hospital and clinics. The SPSS statistical software was used to test the reliability and construct validity of the PFSQ.
  
  
  RESULTS
  Alpha for the total instrument was .83, based on 327 cases and 35 items. Factor analysis indicated two main factors, nursing care and medical care, with a total of 30 items.
  
  
  CONCLUSIONS
  The PFSQ is considered a promising instrument for evaluating parental satisfaction in general, inpatient pediatric units. urther development of the instrument is suggested.
authors.affiliation: Landspítali-University Hospital, Reykjavík, Iceland.
authors.forename: Helga
authors.initials: H
authors.lastname: Bragadóttir
authors.forename: David
authors.initials: D
authors.lastname: Reed
mesh_terms: D003258:Consumer Behavior; D005069:Evaluation Studies as Topic; D005190:Family; D006801:Humans; D010372:Pediatrics; D011594:Psychometrics; D011787:Quality of Health Care; D011795:Surveys and Questionnaires