How Riverside Community Hospital increased employee satisfaction scores.
Kushell
Elliot
E
California State University Fullerton, USA. con-sult@cox.net
Rogers
Bryan
B
D002140:California; D016542:Chief Executive Officers, Hospital; D004649:Employee Incentive Plans; D017144:Focus Groups; D006745:Hospital Bed Capacity, 300 to 499; D006764:Hospitals, Community / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007588:Job Satisfaction; D007857:Leadership; D008332:Management Quality Circles; D019982:Organizational Case Studies; D010557:Personnel Administration, Hospital / Q000592:standards; D015397:Program Evaluation; D012201:Reward; D017749:Total Quality Management