title: It's not the road you take--it's getting there that counts.
authors.forename: Bob
authors.initials: B
authors.lastname: Carlson
mesh_terms: D003299:Cooperative Behavior; D006801:Humans; D007857:Leadership; D008329:Managed Care Programs / Q000458:organization & administration / Q000592:standards*; D017749:Total Quality Management / Q000379:methods / Q000458:organization & administration*; D014481:United States