title: CHA takes three-step journey to improvement.
abstract: Process requires far more time and energy than staff anticipated. Benchmarking processes lead to environment of continuous improvement. Data collection tool organized around current critical issues.
mesh_terms: D019985:Benchmarking / Q000458:organization & administration*; D002410:Catholicism; D003625:Data Collection; D016519:Hospitals, Religious / Q000592:standards; D008923:Missouri; D011641:Public Relations; D012954:Societies, Hospital / Q000458:organization & administration*; D017749:Total Quality Management; D014481:United States