title: Designing a complaint and grievance system and other member assistance services under Medicaid managed care.
authors.forename: S
authors.initials: S
authors.lastname: Rosenbaum
authors.forename: J
authors.initials: J
authors.lastname: Teitelbaum
mesh_terms: D006801:Humans; D007345:Insurance Claim Review / Q000331:legislation & jurisprudence; D008329:Managed Care Programs / Q000458:organization & administration; D008484:Medicaid / Q000458:organization & administration; D028701:Patient Rights / Q000331:legislation & jurisprudence; D011785:Quality Assurance, Health Care; D014481:United States