Communication effectiveness of nurses working in a variety of settings within one large university teaching hospital in western Japan.
This survey study measured the communication effectiveness of 176 nurses working on a variety of clinical units within one large university hospital in western Japan. The vast majority of the nurses demonstrated fair effectiveness in their communication skills. Although some of the nurses did demonstrate slightly higher communication effectiveness scores, few of the nurses' demographic characteristics appeared to influence how well they communicated. The major limitations of the present study were the use of one hospital for data gathering, and the possible lack of cultural sensitivity of the communication questionnaire.
Ito
Misae
M
Faculty of Health Sciences, Department of Nursing, Yamaguchi University School of Medicine, Ube, Japan. mito@yamaguchi-u.ac.jp
Lambert
Vickie A
VA
D000328:Adult; D002983:Clinical Competence; D003142:Communication; D005260:Female; D006785:Hospitals, University; D006801:Humans; D007564:Japan; D008297:Male; D008875:Middle Aged; D015999:Multivariate Analysis; D009726:Nurses / Q000523:psychology* / Q000706:statistics & numerical data; D009731:Nursing Audit; D009741:Nursing Staff, Hospital / Q000193:education / Q000523:psychology / Q000706:statistics & numerical data; D012737:Sex Factors; D011795:Surveys and Questionnaires