title: Measured success.
abstract: Some practices "wing it," some pick outcomes after the fact in order to look good. But neither of these approaches creates much confidence that next year will be okay, let alone better. Using measurement to improve practice requires understanding the interplay among mission, vision, core values, key success factors, and performance indicators. Combined intelligently, these five elements drive strategic planning and budgeting. They also lead to monitoring progress toward success. This is best done with a balanced scorecard that includes leading and lagging indicators of mission and vision. Indicators should be sampled to represent the practice and monitored against targets to propel the practice toward success.
authors.forename: David W
authors.initials: DW
authors.lastname: Chambers
mesh_terms: D019985:Benchmarking; D002017:Budgets; D017598:Efficiency, Organizational; D005376:Financial Management / Q000191:economics / Q000458:organization & administration; D006801:Humans; D015279:Organizational Culture; D009936:Organizational Innovation; D009937:Organizational Objectives; D016134:Organizational Policy; D010934:Planning Techniques; D011215:Practice Management, Dental / Q000191:economics / Q000458:organization & administration*; D017064:Process Assessment, Health Care