Preventing workplace aggression and violence--a role for occupational therapy.
Workplace aggression and violence is the fastest growing societal concerns in USA. The review of literature indicates that violence is a substantial contributor to occupational injuries and death. Preventative strategies for minimizing the risk of workplace violence include, cash-handling policies, physical separation of workers from customers, environmental modifications; good lighting, security devices, escort services, and employee training. Studies also suggest that as a preventive measure, employers will attract and retain the best workers if high-risk behaviors are discouraged and appropriate behaviors are supported. Proactive strategies reduce stress, increase productivity, and enhance creativity. A role for occupational therapy practitioners in the prevention of workplace violence is proposed.
Rai
Shreeavtar
S
Genesee County Community Mental Health, Developmental Disabilities Services, 420 West Fifth Avenue, Flint, MI 48503, USA. slrai@yahoo.com
D000374:Aggression; D006801:Humans; D016272:Occupational Health; D009788:Occupational Therapy; D014481:United States; D014489:United States Occupational Safety and Health Administration; D014754:Violence / Q000517:prevention & control*