title: The clinical encounter--the focal point of patient-centred care.
authors.forename: Paul
authors.initials: P
authors.lastname: Dieppe
authors.forename: Ann-Marie
authors.initials: AM
authors.lastname: Rafferty
authors.forename: Alison
authors.initials: A
authors.lastname: Kitson
mesh_terms: D019317:Evidence-Based Medicine; D006801:Humans; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration*; D010817:Physician-Patient Relations; D013222:State Medicine / Q000458:organization & administration; D006113:United Kingdom