title: ES lessons learned. Ten recommendations from Kaiser's Facility Improvement Project.
authors.forename: Carolyn
authors.initials: C
authors.lastname: Schierhorn
mesh_terms: D003363:Cost Control / Q000458:organization & administration; D005160:Facility Design and Construction; D017408:Guidelines as Topic; D006272:Health Facility Environment / Q000458:organization & administration*; D006279:Health Maintenance Organizations / Q000458:organization & administration*; D006801:Humans; D017060:Patient Satisfaction; D014481:United States