title: Communication--what to say and when to say it.
authors.forename: Barbara Jane
authors.initials: BJ
authors.lastname: Alcock
authors.forename: Elizabeth
authors.initials: E
authors.lastname: Berter
authors.forename: Judy
authors.initials: J
authors.lastname: Hawkins
authors.forename: Patricia
authors.initials: P
authors.lastname: Madsen
authors.forename: Marion
authors.initials: M
authors.lastname: McCall
mesh_terms: D003142:Communication; D034742:Electronic Mail; D006801:Humans; D013527:Perioperative Nursing; D012956:Societies, Nursing; D014481:United States; D014925:Wit and Humor as Topic