title: [Evaluation of residents' and families' satisfaction, a quality improvement tool].
authors.affiliation: CHU de Brest.
authors.forename: Nelly
authors.initials: N
authors.lastname: Le Reun
authors.forename: Michel
authors.initials: M
authors.lastname: Deniel
authors.forename: Hélène
authors.initials: H
authors.lastname: Lelias
authors.forename: Anne-Cécile
authors.initials: AC
authors.lastname: Robert
mesh_terms: D000368:Aged / Q000523:psychology*; D005190:Family / Q000523:psychology*; D005602:France; D005851:Geriatric Nursing / Q000592:standards; D006707:Homes for the Aged / Q000592:standards*; D006801:Humans; D015403:Nursing Evaluation Research / Q000379:methods; D009735:Nursing Homes / Q000592:standards*; D017060:Patient Satisfaction; D017749:Total Quality Management / Q000379:methods*