[Evaluation of residents' and families' satisfaction, a quality improvement tool].
Le Reun
Nelly
N
CHU de Brest.
Deniel
Michel
M
Lelias
Hélène
H
Robert
Anne-Cécile
AC
D000368:Aged / Q000523:psychology*; D005190:Family / Q000523:psychology*; D005602:France; D005851:Geriatric Nursing / Q000592:standards; D006707:Homes for the Aged / Q000592:standards*; D006801:Humans; D015403:Nursing Evaluation Research / Q000379:methods; D009735:Nursing Homes / Q000592:standards*; D017060:Patient Satisfaction; D017749:Total Quality Management / Q000379:methods*