title: Impact of NHS Direct on general practice consultations during the winter of 1999-2000: analysis of routinely collected data.
authors.affiliation: Royal College of General Practitioners, Birmingham Research Unit, Harborne, Birmingham B17 9DB.
authors.forename: Rachel S
authors.initials: RS
authors.lastname: Chapman
authors.forename: Gillian E
authors.initials: GE
authors.lastname: Smith
authors.forename: Fiona
authors.initials: F
authors.lastname: Warburton
authors.forename: Richard T
authors.initials: RT
authors.lastname: Mayon-White
authors.forename: Douglas M
authors.initials: DM
authors.lastname: Fleming
mesh_terms: D017677:Age Distribution; D001991:Bronchitis / Q000453:epidemiology* / Q000628:therapy; D004739:England / Q000453:epidemiology; D005194:Family Practice / Q000706:statistics & numerical data*; D006801:Humans; D015994:Incidence; D007251:Influenza, Human / Q000453:epidemiology* / Q000628:therapy; D010342:Patient Acceptance of Health Care / Q000706:statistics & numerical data*; D012120:Respiration Disorders / Q000453:epidemiology* / Q000628:therapy; D012621:Seasons; D013222:State Medicine; D017216:Telemedicine / Q000706:statistics & numerical data*; D014852:Wales / Q000453:epidemiology