title: Building upon our values: health care's promises to its patients and communities.
abstract: Originally presented as an endowed lecture, this paper outlines the values that have always driven health care management and how those values can be used to confront today's challenges. The challenges are discussed in a way that clearly calls for promises to build upon the values that will improve the health care environment and the obligations that health care managers have to fulfill those promises.
authors.affiliation: Henry Ford Health System, Detroit, MI 48202, USA.
authors.forename: Gail L
authors.initials: GL
authors.lastname: Warden
mesh_terms: D003159:Community-Institutional Relations; D018864:Cultural Diversity; D006298:Health Services Administration / Q000592:standards*; D006801:Humans; D017057:Medically Uninsured; D010344:Patient Advocacy; D011634:Public Health; D011785:Quality Assurance, Health Care; D012941:Social Responsibility; D012945:Social Values; D012947:Social Work; D014481:United States; D014838:Volunteers