title: The art of negotiation.
authors.affiliation: Patient Care Services, Newark Beth Israel Medical Center, NJ 07112, USA. nfalik@sbhcs.com
authors.forename: Nancy
authors.initials: N
authors.lastname: Shendell-Falik
mesh_terms: D019090:Case Management; D003142:Communication; D003299:Cooperative Behavior; D004645:Empathy; D006801:Humans; D007400:Interprofessional Relations; D017008:Negotiating / Q000379:methods* / Q000523:psychology*; D010348:Patient Care Team; D011369:Professional-Patient Relations; D035502:Trust