title: Listening and breaking down the walls.
authors.affiliation: Division of General Medicine and Primary Care, Boston's Beth Israel Hospital, USA.
authors.forename: Tom
authors.initials: T
authors.lastname: Delbanco
mesh_terms: D000739:Anecdotes as Topic; D003142:Communication; D003405:Creativity; D003657:Decision Making; D005246:Feedback; D017144:Focus Groups; D006801:Humans; D010353:Patient Education as Topic; D010358:Patient Participation; D010819:Physician's Role; D010817:Physician-Patient Relations; D012962:Sociology, Medical / Q000639:trends; D014481:United States