title: Clinical management of "entitled" clients.
abstract: As this process occurs, the painful affects become toned down for the clients. By exploring the source of clients' painful affects, wounded self-esteem, fearful projections, and dysfunctional defenses, misguided entitlement can be undermined. Much of this work will occur in a formal psychotherapy process, but nurses can create healthy object relatedness. To do so, they must see beyond the provocative and offensive behaviors to the vulnerable individual within who desperately needs compassionate and intelligent nursing care.
authors.affiliation: Western Arkansas Counseling and Guidance Center, Fort Smith, Arkansas, USA.
authors.forename: Norine
authors.initials: N
authors.lastname: Kerr
mesh_terms: D000786:Anger; D003142:Communication; D003379:Countertransference; D004645:Empathy; D005260:Female; D006801:Humans; D007389:Internal-External Control; D008297:Male; D001523:Mental Disorders / Q000451:nursing* / Q000523:psychology*; D009289:Narcissism; D009723:Nurse-Patient Relations; D011568:Psychiatric Nursing / Q000379:methods*; D012649:Self Concept; D014754:Violence / Q000517:prevention & control / Q000523:psychology